Hi, I’m
NATALIE HALABI
Seattle,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
17
years of professional experience
Work History
Instacart Maplebear Inc.
Full-Service Shopper
01.2019 - Current
Job overview
- Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Manage multiple order deliveries simultaneously, ensuring timely completion without compromising quality.
- Reduce product damage during transport by carefully packing products carefully and place cold products in temperature appropriate storage.
- Memorize store layouts and planogram to fulfill orders using shortest, most efficient route.
- Maintain high satisfaction ratings by completing orders quickly and making good selections for customers.
Apple Inc.
Specialist
05.2019 - 07.2022
Job overview
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed rapport with customers, fostering long-term relationships and repeat business.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Trained new employees on customer service, money handling and organizing strategies.
Trader Joe's
Crew Member
10.2017 - 05.2019
Job overview
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Education
Pasadena City CollegePasadena, CA
Associate of Arts from Psychology
Skills
- Effective Multitasking
- Positive Attitude and Demeanor
- Interpersonal Skills
- Customer Service
- Attention to Detail
- Customer Engagement
- Cash Handling
- Personnel Training
- Product and Service Sales
- Product Knowledge Expertise
Languages
Spanish
Native or Bilingual
Timeline
Specialist
Apple Inc.
05.2019 - 07.2022
Full-Service Shopper
Instacart Maplebear Inc.
01.2019 - Current
Crew Member
Trader Joe's
10.2017 - 05.2019
Pasadena City College
Associate of Arts from Psychology
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