Natalie Harris
Cleveland
Summary
Proven Subrogation Specialist with expertise in claims analysis, dispute resolution, and contract review. Demonstrated ability to investigate liability claims and detect fraud, ensuring compliance and efficient claims management.
Overview
9
9
years of professional experience
Work History
Subrogation Specialist
Fleet Response
Hudson
06.2025 - Current
- Analyzed case files to identify discrepancies and issues impacting claims processing accuracy.
- Reviewed contracts and policies to identify coverage limits and obligations.
- Utilized advanced problem-solving techniques to resolve disputes quickly and effectively.
- Communicated with clients and insurers to efficiently gather essential documentation for claims.
- Investigated third-party liability claims by obtaining witness statements, researching property damage, and reviewing applicable laws to ensure thorough evaluation.
Commercial Claims Adjuster
Progressive Casualty Insurance
Wilson Mills
02.2020 - 05.2024
- Investigated incidents by gathering evidence and interviewing involved parties to assess liability.
- Documented claim details in the claims management system efficiently.
- Reviewed repair estimates and negotiated settlements with service providers to ensure fair compensation.
- Analyzed insurance contracts to ensure compliance with state regulations.
- Investigated commercial property claims, gathering facts and documents to determine coverage.
- Identified and reported potential fraudulent activity during investigations to mitigate financial losses.
Dispatcher
US Protective Services (Quick Response Monitoring)
Broadview Heights
08.2017 - 02.2020
- Monitored incoming alarms and dispatched appropriate response teams to maintain rapid response times.
- Coordinated emergency response actions to meet diverse client needs, ensuring timely assistance.
- Trained new dispatchers on protocols and operational procedures to enhance team readiness.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Documented incident reports accurately for review and record-keeping.
Education
Associate of Applied Science - Information And Computer Systems
Remington College
Cleveland, OH05-2005
Skills
- Analyzing claims
- Dispute resolution
- Contract review
- Liability investigation
- Fraud detection
- Claims management
Timeline
Subrogation Specialist
Fleet Response
06.2025 - Current
Commercial Claims Adjuster
Progressive Casualty Insurance
02.2020 - 05.2024
Dispatcher
US Protective Services (Quick Response Monitoring)
08.2017 - 02.2020
Associate of Applied Science - Information And Computer Systems
Remington College