Natalie Hatfield
Utica,KY
Summary
Driven professional with a robust background at U.S. BANK Home Mortgage, adept in standard operating procedures and operational excellence. Excelled in processing mortgage releases and managing intricate financial transactions, demonstrating exceptional software knowledge and teamwork. Achieved significant improvements in processing efficiency and accuracy, showcasing a blend of hard and soft skills.
Overview
12
12
years of professional experience
Work History
Perf Ops Support Assoc/Spclst
U.S. BANK Home Mortgage
01.2013 - Current
I started out in Release dept in 2013, I processed mortgages when being paid off and released them.
Current job I have several different job duties.
I review morning and afternoon check process, I review check request that the processor adds to excel, verifying there is no past due or balance before sending check out.
Corporate Advance's are added to an account when the bank has paid the delinquent taxes on the customer's behalf
Subordination Line Freezes/Removals/Decreases check to see if they are approved or denied if we need to increase or decrease and freeze and unfreeze account
Payoff Quotes process letter from Leap form
Lease Extensions process from email received
Education
High School Diploma -
Daviess County High School
Owensboro, KY05-2001
Skills
- Standard operating procedures
- Operational excellence
- Working well with others
- Software knowledge
Timeline
Perf Ops Support Assoc/Spclst
U.S. BANK Home Mortgage
01.2013 - Current
High School Diploma -
Daviess County High School