Natalie Hawkins
Huntley,IL
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. This supportive attitude along with an underlying passion for OB nursing has created a productive and friendly culture on the Mother Baby Unit. I am extremely motivated in creating a team environment with the aim of providing the highest quality care to patients while maximizing patient satisfaction and outcomes. Willing to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Mother Baby Unit Manager
Saint Alexius Medical Center
01.2023 - Current
- Manage 98 staff in a 32-bed Mother Baby Unit by providing comprehensive guidance and maintaining outstanding patient satisfaction and care standards.
- Supervise, direct, and motivate high-quality performance from staff.
- Lead staff meetings to keep team informed of departmental changes and provide opportunities for staff to share ideas and concerns.
- Created a shared governance committee to foster open communication among staff through regular monthly meetings promoting collaboration and shared decision making.
- Collaborate with leadership to devise initiatives for improving staff satisfaction, retention and morale.
- Conduct performance evaluations and provide constructive feedback to support professional growth of staff members.
- Promote professional development opportunities to encourage nurses to pursue continuous training and achieve national certification.
- Advocate for patient's rights and ethical considerations in all aspects of care delivery through the ILPQC Birth Equity initiative.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Lead teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Continuously working on decreasing hospital readmission rates with proactive discharge planning and thorough patient education.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Collaborate with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Serve as a key point of contact between staff, physicians, administration, and other healthcare professionals.
- Investigate and independently resolve complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Quickly respond to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Manage staff scheduling and time off to adequately staff the unit and allow staff earned time off.
- Manage budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Ensure regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
Registered Nurse - Special Care Nursery and Mother Baby
Delnor Hospital
05.2019 - Current
- Worked as a charge nurse to assist with staffing and shift needs on the Mother Baby, Special Care Nursery, and Labor and Delivery Units.
- Participated in leader rounding to ensure patient satisfaction and safety.
- Worked closely with management to assess and adjust needs of the unit.
- Served as a preceptor for new employees on the Mother Baby and Special Care Nursery Units
- Assisted with the development of in situ learnings in order to meet the educational needs of staff.
- Developed a mentorship program to support new staff members.
- Chairperson of Shared Governance Committee.
- Assessed, planned, implemented, and evaluated the care of neonates.
- Attended deliveries in order to be present in the event of neonatal resuscitation.
- Identified risks, monitored and stabilized high risk infants.
- Worked with Neonatologists, Neonatal Nurse Practitioners, Obstetricians, and Pediatricians to develop or adjust plans of care to best meet patient needs
- Assisted new moms with breastfeeding, pumping, and any other lactation needs.
- Educated parents in the care of their newborn.
Clinical Supervisor
Harper College
07.2019 - 05.2022
- Supervised nursing students in their Obstetrical rotation at Northwest Community Hospital and Saint Alexius Medical Center.
- Assisted students in newborn and postpartum assessments.
- Provided education to students on the general concepts of Labor and Delivery, Mother Baby, and NICU.
- Evaluated understanding and provided feedback for learning opportunities.
Registered Nurse, Mother Baby and Labor & Delivery
Alexian Brothers Medical Center
06.2018 - 03.2019
- Served as Charge Nurse to assist with shift needs and to assist with staffing
- Change Agent for staff in initiating the new process of bedside shift report
- Assisted management in the enforcement of Unit Huddles at each shift change
- Continuously used critical thinking skills in the care of laboring patients, postpartum patients and their newborn infants
- Provided family-centered care and educated families in newborn care
- Performed newborn assessments, newborn screenings, and immunizations
- Continuously monitored fetal heart tones and maternal contractions, using critical thinking skills in order to provide the safest care
- Assisted in discharge planning
- Worked collaboratively with the interdisciplinary team when providing care
- Assisted new mothers in breastfeeding.
Registered Nurse, Labor and Delivery Unit
Central Dupage Hospital
05.2017 - 05.2018
- Assisted laboring women with the birth of their newborn infants
- Continuously monitored fetal heart tones and maternal contractions, using critical thinking skills in order to provide the safest care
- Educated laboring women and their families
- Worked collaboratively with the interdisciplinary team.
Registered Nurse, Mother-Baby Unit
Edward Hospital
10.2015 - 08.2017
- Continuously used critical thinking skills in the care of postpartum patients and their newborn infants
- Provided family-centered care and educated families in newborn care
- Performed newborn assessments, newborn screenings, and immunizations
- Assisted in discharge planning
- Worked collaboratively with the interdisciplinary team when providing care
- Assisted new mothers in breastfeeding.
Substitute Teacher
Huntley Consolidated School District 158
06.2000 - 06.2020
- Provided instruction to students in grades kindergarten through 8th grade
- Provided individualized education for students with different learning needs.
Assistant Store Manager
Gymboree Corporation
01.2000 - 01.2008
- Set sales goals and assisted in leading team to have highest sales in the Midwest region consistently
- Conducted weekly payroll, interviewed, hired, and trained new staff.
Education
Master of Science in Nursing -
Rush University College of Nursing
08.2015
Bachelor of Science in Elementary Education -
Northeastern Illinois University
12.1997
Skills
- Team building
- Team Leadership
- Performance Evaluations
- Employee Coaching and Mentoring
- Expectation setting
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Effective Communication
- Problem Resolution
- Positive Attitude
- Hiring and Training
- Goal Setting
- Process Improvement
- Policy Implementation
- Budget Management
Certification
- Registered Nurse
- Inpatient Obstetrical Nursing (RNC-OB)
- Clinical Nurse Leader (CNL)
- S.T.A.B.L.E. Neonatal Program certification
- NRP certified
- BLS certified
- Professional Educator License (PEL), Elementary Education K-9
Awhonnmembersince
2019
Personal Information
Title: MSN, RN, RNC-OB, CNL, CLC
Timeline
Mother Baby Unit Manager
Saint Alexius Medical Center
01.2023 - Current
Clinical Supervisor
Harper College
07.2019 - 05.2022
Registered Nurse - Special Care Nursery and Mother Baby
Delnor Hospital
05.2019 - Current
Registered Nurse, Mother Baby and Labor & Delivery
Alexian Brothers Medical Center
06.2018 - 03.2019
Registered Nurse, Labor and Delivery Unit
Central Dupage Hospital
05.2017 - 05.2018
Registered Nurse, Mother-Baby Unit
Edward Hospital
10.2015 - 08.2017
Substitute Teacher
Huntley Consolidated School District 158
06.2000 - 06.2020
Assistant Store Manager
Gymboree Corporation
01.2000 - 01.2008
Master of Science in Nursing -
Rush University College of Nursing
Bachelor of Science in Elementary Education -
Northeastern Illinois University
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