Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
References
Timeline
Generic

Natalie Hearn

Albany,NY

Summary

Passionate and hardworking student committed to learning, developing skills, and gaining experience. Self-directed, detail-oriented, and energetic with superior performance in both autonomous or collaborative environments.

Overview

5
5
years of professional experience

Work History

Associate

Marshall's
Albany, NY
03.2024 - Current
  • Addressed customer needs and made product recommendations to increase sales
  • Helped customers complete purchases, locate items, and join reward programs
  • Operated cash register to process cash, check and credit transactions
  • Maintained up-to-date knowledge of organizational policies, procedures, and regulations
  • Contributed to positive brand image by upholding company policies and procedures
  • Exchanged merchandise for customers and accepted returns
  • Bagged and packaged purchases and wrapped gifts.

Receiving Associate

Burlington Coat Factory
New Hartford
06.2023 - 08.2023
  • Unloaded pallets and deliveries and organized products in warehouse
  • Properly labeled and stored goods in safe area to provide identification and avoid losses
  • Properly tagged and added security devices to clothing and various products
  • Carefully and efficiently transferred clothing and products from storeroom to store floor
  • Maintained tidy, organized, and safe work area to comply with cleanliness standards.

Beverage Cart Attendant

The Skenandoa Golf and Pool
Clinton
05.2021 - 08.2022
  • Greeted guests and inquired into beverage choices
  • Prepared alcoholic beverages according to customer requests
  • Restocked and organized products for beverage cart to maintain optimum inventory
  • Engaged in suggestive selling and other sales techniques
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Operated golf cart and used knowledge of course to safely drive opposite golfers, while adhering to golf etiquette
  • Managed closing duties by restocking items on cart and reconciling cash drawer.

Cashier

Target
New Hartford
08.2019 - 09.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Restocked and organized merchandise in front lanes
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Arts - Psychology

SUNY At Albany
05.2025

Skills

  • Analytical and Critical Thinking
  • Training and Development
  • Product and service sales
  • Money handling
  • Organization and Time Management
  • Interpersonal Communication
  • Conflict Resolution
  • Customer Service
  • Adaptability

Extracurricular Activities

National Society of Collegiate Scholars (NSCS)

Accomplishments

  • Dean's List [Fall of 2021, Spring & Fall of 2022, Spring 2023, Fall 2024]

References

References available upon request

Timeline

Associate

Marshall's
03.2024 - Current

Receiving Associate

Burlington Coat Factory
06.2023 - 08.2023

Beverage Cart Attendant

The Skenandoa Golf and Pool
05.2021 - 08.2022

Cashier

Target
08.2019 - 09.2019

Bachelor of Arts - Psychology

SUNY At Albany

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Natalie Hearn