Dedicated with strong communication and customer service skills. Proven ability to foster positive relationships and ensure efficient operations while maintaining accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counter Person
The Mill Restaurant
Kulpsville, PA
05.2024 - Current
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
Assisted in training new staff on menu items and service protocols for improved efficiency.
Fostered positive relationships with regular clientele by remembering their preferences along with their names.
Hostess/Busser/Banquet Worker
Indian Valley Country Club
Telford, PA
07.2023 - 05.2024
Greeted and seated guests, ensuring a welcoming atmosphere.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, clearing tables, and more.
Implemented feedback mechanisms for continuous improvement in service quality.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.