Natalie Heltzel
Las Vegas
Summary
Versatile professional with experience in fast-paced, people-centered environments. Demonstrates strong communication, adaptability, and the ability to maintain quality while balancing multiple responsibilities. Known for professionalism, reliability, and teamwork.
Overview
3
3
years of professional experience
Work History
Streaming/Online Sales Coordinator
Synthcity Collectibles
Las Vegas
03.2025 - Current
- Hosted live-streamed collectible card sales, engaging viewers to drive customer purchases, and increase customer retention.
- Ensured timely order fulfillment through organized processing, careful packaging, and adherence to deadlines.
- Promoted products and built a strong customer community through consistency, trust, and attentive service.
Barista
Belmont Bean Co.
York
11.2024 - 07.2025
- Delivered consistent, high-quality beverage preparation in a fast-paced environment.
- Provided welcoming, attentive customer service to create a positive experience for the guests.
- Maintained cleanliness and organization of the bar and overall café while supporting efficient service during peak hours.
- Opened and closed the café, including cash handling, securing the building, and preparing the bar for daily operations.
Waitress/Head Food Runner
Sidney Tavern & Red Robin
York
05.2023 - 07.2024
- Delivered exceptional service in both high-volume, casual, and upscale, fine dining, ensuring every guest had a memorable experience.
- Managed guest orders and collaborated with kitchen staff to deliver precise, timely service.
- Increased sales by confidently recommending add-ons, upgrades, and beverage pairings tailored to guest preferences, enhancing both revenue and satisfaction.
Education
CPR & First Aid Certification
Las Vegas, NV01-2026
High School Diploma -
Bermudian Springs High School
York05-2023
Skills
- Customer service
- Time management
- Product promotion
- Sales strategy
- Order fulfillment
- Team collaboration
- Adaptability to change
- Communication skills
- Cash handling
- Online sales techniques
- Conflict resolution
References
References available upon request.
Timeline
Streaming/Online Sales Coordinator
Synthcity Collectibles
03.2025 - Current
Barista
Belmont Bean Co.
11.2024 - 07.2025
Waitress/Head Food Runner
Sidney Tavern & Red Robin
05.2023 - 07.2024
CPR & First Aid Certification
High School Diploma -
Bermudian Springs High School