Natalie Hernandez
Academy
Rockwall
1
year of professional experience
Motivated college student seeking transfer to Academy store near campus, bringing relevant knowledge to reduce training time. Contributes actively in team settings, enhancing store operations through collaboration. Dedicated to Academy values and committed to delivering exceptional service, ready to support the team and elevate customer experiences.
Work History
BOPIS Team Member
6 Months- Order Fulfillment: Find and pick requested items quickly using handheld mobile devices or RF scanners throughout the sales floor and stockroom.
- Staging and Storage: Pack and label orders accurately, then place in designated pickup or holding areas.
- Customer Service: Greet pickup customers, verify order details and IDs, and safely load items into customer vehicles for curbside delivery.
- Inventory Control: Report stock shortages, maintain tidy staging zones, and help with general store recovery or stocking tasks when order volume is low.
Sales Associate
6 Months- Executed online order fulfillment and provided exceptional customer service and enhanced shopping experience.
- Managed cashier responsibilities, ensuring accurate transactions and handling of cash.
- Organized and restocked merchandise to maintain attractive displays and inventory levels.
- Delivered balloon decoration services for events, demonstrating creativity and attention to detail.
- Processed UPS drop-offs efficiently, ensuring timely shipping and logistic support.
Education
Skills
Efficient task organization
Proficient in time optimization
Adaptable learner
Goal-oriented
Positive attitude
Teamwork and collaboration
Problem-solving
Computer skills
Heavy lifting
Order preparation
Timeline
BOPIS Team Member
Academy
02.2026 - CurrentRead More
Sales Associate
Micheals
08.2025 - 02.2026Read More
Rockwall Heath High School
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Texas Tech University
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