Natalie Hill
Jonesboro,TX
Overview
6
6
years of professional experience
Work History
Mailroom Clerk
TDCJ Hughes Unit
12.2018 - 01.2020
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Maintained clean and organized mail room to promote safety and efficiency.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Rural Mail Carrier Associate
Gatesville Post Office
04.2016 - 11.2018
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Signed and received mail with signature requirements upon delivery and loading.
Call Center Representative
EMSI
11.2015 - 04.2016
- Promptly responded to inquiries and requests from prospective customers.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Walmart Cashier
Walmart
05.2014 - 10.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Gatesville ISD
Gatesville, TX06-2014
Skills
- Handling and sorting mail
- Mail delivery
- Federal guideline proficiency
- Post office operations
- Route management
- Confidentiality
- Workplace safety
- Regulatory compliance
Timeline
Mailroom Clerk
TDCJ Hughes Unit
12.2018 - 01.2020
Rural Mail Carrier Associate
Gatesville Post Office
04.2016 - 11.2018
Call Center Representative
EMSI
11.2015 - 04.2016
Walmart Cashier
Walmart
05.2014 - 10.2015
High School Diploma -
Gatesville ISD
Similar Profiles
Keith TennisonKeith Tennison
Engine Rebuild and Repair/Electrician at TDCJ William P. Clements Unit/Hughes UnitEngine Rebuild and Repair/Electrician at TDCJ William P. Clements Unit/Hughes Unit
Katina StephensKatina Stephens
Correctional Officer at TDCJ Alfred D. Hughes UnitCorrectional Officer at TDCJ Alfred D. Hughes Unit
Misty MooreMisty Moore
Correctional Officer 5 at TDCJ Hamilton UnitCorrectional Officer 5 at TDCJ Hamilton Unit
CHELSEY ALLENCHELSEY ALLEN
Business Office Manager at Hillside Medical LodgeBusiness Office Manager at Hillside Medical Lodge
Malissa HillMalissa Hill
Laundry Manager II at Texas Dept. of Criminal JusticeLaundry Manager II at Texas Dept. of Criminal Justice