Natalie Hill
Jupiter
Summary
Dynamic and customer-focused professional with experience at Small Cakes, excelling in sales and service. Proven ability to enhance customer satisfaction through exceptional service and effective teamwork. Skilled in cash handling and POS operation, Baking, and consistently achieving sales goals while maintaining a clean and organized environment. CPR certified and adaptable to diverse customer needs.
Overview
2026
2026
years of professional experience
Work History
Sales Associate / Cashier / Baker
Small Cakes
2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained product displays to ensure a clean, organized store environment.
- Processed transactions efficiently at point-of-sale systems, ensuring accurate sales reporting.
- Collaborated with team members to achieve daily sales goals and enhance service quality.
- Operated machinery for mixing, baking, and cooling various bakery products.
- Maintained cleanliness and organization of workstations to ensure compliance with safety standards.
- Monitored product quality, ensuring consistency in taste and presentation.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Grocery Bagger
Publix
2022 - 2023
- Assisted customers by efficiently bagging groceries for easy transport.
- Ensured accuracy in item selection and packaging to minimize errors.
- Maintained cleanliness and organization of work area according to store standards.
- Adapted quickly to customer requests for specific bagging preferences or special instructions.
- Learned and followed safety protocols while handling food items and equipment.
- Provided exceptional customer service by engaging positively with shoppers during transactions.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
Education
High School Diploma -
Florida Future’s Academy
West Palm Beach, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Cash handling
- Flexible schedule
- Cash register operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate / Cashier / Baker
Small Cakes
2025 - Current
Grocery Bagger
Publix
2022 - 2023
High School Diploma -
Florida Future’s Academy
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