Natalie Holbroks
Anderson,SC
Summary
Dynamic professional with a proven track record at Pump It Up, excelling in customer service and organizational skills. Demonstrated ability to enhance team performance and customer satisfaction through effective problem-solving and a positive attitude. Skilled in mentoring staff and streamlining processes, contributing to increased repeat business and team safety.
Overview
4
4
years of professional experience
Work History
Team Member
Chick Fill A
01.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Shift Manager
Pump It Up
07.2023 - 12.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Party Attendant
Pump It Up
01.2021 - 12.2023
- Streamlined check-in process for guests by implementing organized registration procedures upon arrival at the venue.
- Boosted customer satisfaction with timely assistance for guests'' needs during the event.
- Contributed to increased repeat business by consistently providing extraordinary customer service to party hosts and their guests.
Education
High School Diploma -
Anderson University
Anderson, SC04-2028
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skills
Timeline
Team Member
Chick Fill A
01.2024 - 08.2024
Shift Manager
Pump It Up
07.2023 - 12.2023
Party Attendant
Pump It Up
01.2021 - 12.2023
High School Diploma -
Anderson University
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