Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Howard

Melbourne

Summary

Hi my name is Natalie, I graduated from highschool in 2023 , I am a hard and dedicated worker who wants to be a role model and an active member in the community. I am a dynamic Mortgage Loan Processor at Einfach Group with proven expertise in financial document examination and effective communication. Successfully managed high volumes of loan applications, ensuring compliance and accuracy. Recognized for problem-solving skills and teamwork, consistently delivering timely service and enhancing client satisfaction throughout the mortgage process.

Overview

5
5
years of professional experience

Work History

Mortgage Loan Processor

Einfach Group
11.2023 - Current
  • Managed high volume of loan applications, consistently meeting established processing timeframes for new loans and refinancing.
  • Reviewed loan files for accuracy and completeness before processing.
  • Coordinated with clients to explain loan procedures and requirements clearly.
  • Utilized mortgage processing software to effectively track application progress.
  • Maintained organized records of loan documents to ensure compliance.
  • Supported team in resolving issues related to loan processing delays.
  • Analyzed borrower credit reports and income statements for verification of accuracy.
  • Collaborated with Loan Officers to deliver timely, accurate service throughout mortgage process.

Cashier Trainer

Andretti Indoor Karting & Games
04.2023 - 11.2023
  • Trained new cashiers in register operations and customer service protocols.
  • Monitored customer safety during ride operations to ensure compliance with safety standards.
  • Evaluated cashier performance, providing constructive feedback for ongoing improvement.
  • Implemented best practices for cash handling to enhance transaction accuracy.
  • Assisted customers with purchases, locating items, and enrolling in rewards programs.
  • Cultivated a positive shopping atmosphere by greeting customers and addressing inquiries.
  • Executed store opening, closing, and shift-change procedures while maintaining accurate logs.
  • Conducted security monitoring of premises to identify and address potential hazards.

Cashier

McDonald's
02.2021 - 12.2022
  • Monitored food item and supply inventory levels, reporting discrepancies for timely resolution.
  • Greeted customers and addressed needs to enhance shopping experience.
  • Built customer relationships to promote repeat business and loyalty.
  • Operated cash register with high accuracy for all transactions.
  • Maintained cleanliness standards throughout facility, contributing to overall store success.
  • Mentored new employees on cashier duties, improving team performance.
  • Adapted schedule to meet business demands by working flexible shifts.
  • Assisted customers in identifying their needs for optimal service delivery.

Education

Palmbay Highschool
Melbourne, FL
05.2023

Skills

  • Processing procedures and document review
  • Financial document examination
  • Information verification and file management
  • Software proficiency
  • Contract finalization and appraisal review
  • Problem-solving and critical thinking
  • Data collection and legal documentation
  • Team collaboration and teamwork
  • Time management and multitasking
  • Effective communication and reliability

Timeline

Mortgage Loan Processor

Einfach Group
11.2023 - Current

Cashier Trainer

Andretti Indoor Karting & Games
04.2023 - 11.2023

Cashier

McDonald's
02.2021 - 12.2022

Palmbay Highschool

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