Natalie Hunter
Summary
Detail-oriented professional with extensive experience in healthcare navigation and client education. Skilled in conducting assessments and developing personalized care plans, ensuring effective collaboration with multidisciplinary teams to enhance client outcomes and resource access.
Overview
10
10
years of professional experience
Work History
Sr Care specialist
Upward Health
Baton Rouge, Louisiana
09.2025 - Current
- Educated clients and families on health management and available resources.
- Facilitated communication between clients, families, and healthcare providers.
- Collaborated with healthcare teams to develop individualized care plans.
- Monitored client health and promptly reported changes to nursing staff.
- Documented client progress and maintained accurate records in systems.
- Worked with social workers to assist clients in accessing community resources.
- Conducted regular assessments to ensure appropriate care and support services.
- Adhered to regulations regarding confidentiality of patient information.
Outreach Care Specialist
Carelon Behaioral Health
Baton Rouge, Louisiana
10.2021 - 09.2025
- Conducted assessments of client needs to develop individualized plans for long-term success.
- Guided clients through healthcare navigation and program enrollment, improving access to critical services.
- Informed clients about available services and health resources, empowering them to make informed decisions.
- Collaborated with multidisciplinary teams to coordinate comprehensive care plans.
- Connected clients with appropriate mental health professionals to address specific needs.
- Tracked client progress through regular check-ins via phone or email, ensuring ongoing support and engagement.
- Maintained accurate client records in electronic health systems, ensuring compliance with standards.
- Facilitated workshops and informational sessions to raise community awareness of programs.
Care Connector
AmeriHealth Caritas LA
Baton Rouge, Louisiana
07.2016 - 10.2021
- Facilitated communication between clients and healthcare providers.
- Coordinated client care plans with multidisciplinary teams.
- Assisted clients in accessing community resources and services.
- Educated clients on health management and preventative care strategies.
- Conducted outreach to promote healthcare programs and benefits.
Education
Certified Nursing Assistant
The Heart Academy
Baton Rouge, LA06-2026
Cosmetology - Cosmetology
Paul Mitchell The School
Baton Rouge05-2012
High School Diploma -
Contiential Academy
Coral Gables, FL06-2003
Skills
- Care plan development
- Health care navigation
- Electronic health records
- Client education
- Team collaboration
- Communication skills
Timeline
Sr Care specialist
Upward Health
09.2025 - Current
Outreach Care Specialist
Carelon Behaioral Health
10.2021 - 09.2025
Care Connector
AmeriHealth Caritas LA
07.2016 - 10.2021
Certified Nursing Assistant
The Heart Academy
Cosmetology - Cosmetology
Paul Mitchell The School
High School Diploma -
Contiential Academy