Natalie Ivey
Bennettsville,SC
Summary
Dynamic crew member with expertise in hospitality service and safe food handling. Skilled in teamwork and collaboration, consistently enhancing customer satisfaction and streamlining operations to drive repeat business.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Crew Member
McArthur Farms
Bennettsville, SC
05.2025 - 08.2026
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Encouraged customer loyalty by remembering regular customers' preferences and making personalized recommendations.
- Boosted repeat customer rates by providing friendly and engaging service.
- Increased customer satisfaction with prompt and accurate order taking.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Science - Agriucultural Education
Clemson University
Clemson, SC05-2030
Skills
- Hospitality expertise
- Customer service
- Safe food handling
- Hospitality service
- Upselling techniques
- Willingness to learn
- Point of sale
Certification
ServSafe Food Handler
Timeline
Crew Member
McArthur Farms
05.2025 - 08.2026
Bachelor of Science - Agriucultural Education
Clemson University