Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Natalie Y Jackson

San Antonio,Tx

Summary

Health and wellness professional equipped with wealth of experience in creating and managing wellness programs that enhance employee health and productivity. Known for strong collaboration and adaptability, consistently delivering results in dynamic environments. Expertise in program development, team leadership, and strategic health initiatives.

Overview

15
15
years of professional experience

Work History

QA LVN

JonSan Home Health
11.2024 - Current

Evaluates nursing practices within a department to help maximize efficiency and optimize patient care

  • Reviews field clinician notes for accuracy and compliance
  • Ensures state and home health requirements meet and maintain required standards of patient care for cen

Clinical Support Specialist

AccentCare
11.2023 - 08.2024
  • Managed patient healthcare needs, facilitated communication between stakeholders, transcribed orders from Focura, managed coordination of care team meetings and discussions, ensured smooth transition of care

CNA Instructor

Gary Job Corps
05.2023 - 08.2023
  • Prepare educational materials and review course content, teach students in the classroom and clinical settings, instruct on hands-on care techniques, vital signs, and patient rights, assess students' understanding and prepare them for the CNA certification test

Patient Care Management Assistant

LHC
07.2021 - 10.2022
  • Coordinating multiple Patient Care Managers and their teams, completing clinical documentation review and audits, managing various software reports for effective care, coordination and management

Scheduling Coordinator/QA LVN

Capital Home Health
11.2020 - 01.2021
  • Evaluation/admission coordinator, coordinate interdisciplinary patient care, receive and document patient referrals to home health services

Community Relations Coordinator/Caregiver Coordinator

Helping Our Seniors, LLC
08.2018 - 05.2020
  • Business Development Coordinator, client liaison, service provider recruiter, conducted home evaluations

Licensed Vocational Nurse - Prior Authorization

Centene
11.2013 - 10.2016
  • Evaluated accuracy and compliance of reports and documentation, evaluated and assessed clinical information and physician codes, demonstrated understanding of insurance regulations and policy

Licensed Vocational Nurse - Field Nurse

Texas Health Quest Inc.
08.2012 - 11.2013
  • In-home patient visits, provided patients with care and knowledge to maintain independence, addressed patient needs including vitals, wound care and catheters
  • Collaborated with an interdisciplinary health team, coordinated care plans and case management for home service patients
  • Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.

Licensed Vocational Nurse - Clinical Nurse

Nurse's Etc. Staffing
08.2010 - 08.2012
  • Provided exemplary direct patient care, escorted patients to examination and treatment rooms, instructed patients and families on proper discharge care, scheduled appointments and ordered labs, accurately documented all elements of nursing assessments, treatments and medications

Education

Master's Degree - Public Administration

Keller University
San Antonio, TX
01.2023

Master's Certificate - Health Services Management

Keller University
San Antonio, TX
01.2022

Bachelor of Science - Technical Management

DeVry University
San Antonio, TX
01.2020

Licensed Vocational Nursing Certificate -

St. Philip's College
San Antonio, TX
01.2001

Skills

  • Discovering and analyzing process inefficiencies
  • Staff direction and task delegation
  • Patient Services
  • Staff supervision
  • Patient management
  • EMR / EHR
  • Clinical Evaluations
  • Medical Records
  • Community Liaison
  • Homecare Homebase
  • Prior Authorization
  • Insurance Regulations
  • Service Coordinator
  • Medicaid Billing
  • Care Manager
  • Physician Referrals
  • Medical Resources
  • Focura
  • Kinnser/Wellsky
  • Clinical documentation

Timeline

QA LVN

JonSan Home Health
11.2024 - Current

Clinical Support Specialist

AccentCare
11.2023 - 08.2024

CNA Instructor

Gary Job Corps
05.2023 - 08.2023

Patient Care Management Assistant

LHC
07.2021 - 10.2022

Scheduling Coordinator/QA LVN

Capital Home Health
11.2020 - 01.2021

Community Relations Coordinator/Caregiver Coordinator

Helping Our Seniors, LLC
08.2018 - 05.2020

Licensed Vocational Nurse - Prior Authorization

Centene
11.2013 - 10.2016

Licensed Vocational Nurse - Field Nurse

Texas Health Quest Inc.
08.2012 - 11.2013

Licensed Vocational Nurse - Clinical Nurse

Nurse's Etc. Staffing
08.2010 - 08.2012

Master's Degree - Public Administration

Keller University

Master's Certificate - Health Services Management

Keller University

Bachelor of Science - Technical Management

DeVry University

Licensed Vocational Nursing Certificate -

St. Philip's College
Natalie Y Jackson