Natalie James
Tallahassee,FL
Summary
Professional with almost 10 years of experience focused on delivering results through effective communication and relationship management. Strong analytical and problem-solving skills enhance organizational effectiveness. Recognized for building productive relationships and fostering collaboration. Committed to maintaining high standards of professionalism in all interactions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Store Sales Manager
Jos. A. Bank
Tallahassee, FL
11.2024 - Current
- Managed staffing and scheduling for all store employees to ensure operational efficiency.
- Oversaw employee performance, addressing issues to meet productivity targets.
- Facilitated cash, credit, and gift card transactions, verifying cash drawer balance at each shift's end.
- Provided hands-on customer assistance, assessing needs to enhance service quality.
- Maintained visual merchandise standards through effective housekeeping and planogram implementation.
- Recruited, hired, and trained associates to cultivate a knowledgeable and productive team.
- Greeted customers with enthusiasm, asking open-ended questions to determine needs.
- Exceeded sales goals by motivating staff and promoting targeted products.
Correctional Officer Sergeant
State of Florida Department of Corrections
Sneads, FL
10.2011 - 04.2025
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Supervised employees and performance of tasks and managed offenders.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Coordinated responses to emergency situations arising in different prison locations.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Education
Associate Of Arts And Sciences - Medical Informatics
Keiser University
Tallahassee, FL05.2005
Skills
- Flexibility
- Self-starter attitude
- Inventiveness
- Work efficiency
- Interpersonal communication
- Connection building
- Critical thinking skills
- Achievement-driven approach
- Social and self-awareness
- Technological expertise
Certification
Successfully completed correctional officer, training, and passed state assessment for my license.
Timeline
Assistant Store Sales Manager
Jos. A. Bank
11.2024 - Current
Correctional Officer Sergeant
State of Florida Department of Corrections
10.2011 - 04.2025
Associate Of Arts And Sciences - Medical Informatics
Keiser University