Natalie J. Lopez
Philadelphia,PA
Summary
Experience medical sales, with a proven track record at Surgical Sock Shop II, excelling in insurance verification and customer fitting. Adept at generating reports and managing cash flow, I thrive on delivering exceptional service and ensuring client satisfaction. Committed to enhancing patient care through effective communication and innovative solutions.
Overview
5
5
years of professional experience
Work History
Medical Sales Representative
Surgical Sock Shop II DBA The Compression Store
New York, New York
05.2025 - Current
- Ran customers' insurance to determine if DME was a part of their plan, allowing orders to be properly billed.
- Hosted product demonstrations, "Healthy Leg Days," to supply medical professionals with compression garments through participants' insurance.
- Balanced inbound calls and live customers to ensure all parties' questions and needs were being met.
- Listened to customer needs to identify and recommend the best products.
- Measured and fitted customers to guarantee proper fitting of compression garments.
- Generated new customer charts in the store database to track ongoing orders and recurring customer documentation needed for billing.
Accounting Clerk
Montefiore Hospital
Bronx, New York
05.2024 - Current
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Work daily with health insurance to obtain verifications and prior authorizations needed for patients.
- Support clerical and administrative needs of senior department staff.
- Patient outreach in order to provide uninsured patients with the opportunity to become insured, or offering financial assistance in paying off medical bills.
Business Operation Associate
Cardinal Mccloskey Care Management
Bronx, USA
05.2023 - 05.2024
- Delegated the scheduling for 15 clinicians, providing organization and time-management efficiency.
- Generated weekly and monthly reports to ensure there were no discrepancies in the billing process.
- Daily communication with insurance companies, and daily use of ePaces, to guarantee all clients' insurance remains active.
- Coordinated with external vendors regarding the procurement of supplies and services needed for daily operations.
- Worked closely with group homes to connect their participants with mental health services.
Assistant Director
ACDP:I.S. 254
New York, USA
07.2020 - 04.2022
- Oversaw a team of 15 staff members and 208 participants (ages ranging from 10 to 14) to ensure program standards were constantly being met.
- Monthly outreach to vendors, allowing supplies, training, and experiences, ensured that resources were constantly available to staff and participants.
- Daily use of DYCD database to track program participation rate, logging site incidents, and inputting new participants to ensure all program participants' information is accessible if ever needed.
- Led weekly meetings with department heads to review progress towards project milestones.
- Managed budgets, inventory, and resources to ensure availability and cost-effectiveness.
Education
High School Diploma -
Celia Cruz Bronx Highschool of Music
Bronx, NY06-2019
Skills
- Proficient in Microsoft Office
- OCFS health and safety training
- Report preparation
- Invoicing and collections
- Proficient in EPIC
- HIPAA compliance certification
- Cash flow management
- Insurance verification
- Customer fitting
- Data entry accuracy
Timeline
Medical Sales Representative
Surgical Sock Shop II DBA The Compression Store
05.2025 - Current
Accounting Clerk
Montefiore Hospital
05.2024 - Current
Business Operation Associate
Cardinal Mccloskey Care Management
05.2023 - 05.2024
Assistant Director
ACDP:I.S. 254
07.2020 - 04.2022
High School Diploma -
Celia Cruz Bronx Highschool of Music