Proficient in data analysis and team collaboration, with a focus on developing best practices in healthcare reviews. Committed to mentoring junior staff and driving improvements in quality assurance efforts.
Overview
9
9
years of professional experience
Work History
Review Specialist
UnitedHealth Group
02.2025 - 03.2026
Analyzed complex data sets to identify trends in healthcare review processes.
Led cross-functional teams to enhance quality assurance protocols and improve workflow efficiency.
Developed and implemented best practices for case reviews, ensuring compliance with regulatory standards.
Mentored junior staff on review methodologies and effective communication strategies with stakeholders.
Research Assistant
TELUS Digital AI Data Solutions
03.2024 - 01.2025
Conducted data analysis to support machine learning model development and optimization.
Collaborated with cross-functional teams to refine data collection methodologies and processes.
Developed documentation for research methodologies, ensuring consistency and accuracy across projects.
Mentored junior researchers on best practices for data management and analysis techniques.
AI Data Analyst
AI Rater TELUS International
01.2017 - 01.2022
Analyzed AI model performance to ensure data quality and accuracy.
Collaborated with cross-functional teams to refine data collection processes.
Developed visualizations to present findings and insights effectively.
Conducted exploratory data analysis to identify trends and anomalies.
Rating Quality Review Specialist/Decision Review Officer at Department of Veterans AffairsRating Quality Review Specialist/Decision Review Officer at Department of Veterans Affairs
Decision Review Office (Quality Review Specialist) at Department of Veterans AffairsDecision Review Office (Quality Review Specialist) at Department of Veterans Affairs