NATALIE JOHNSON

Aug 2011 - July 2014 Catalina Island, Seasonal Work. Nov 2014 FedEx Express, Shipping and receiving specialist, managed package receiving, weighing, sorting and scanning. Oct 2015 - Jan 2016 Ikea, Sales and cashier representative, culinary associate. Jan 2016 – July 2017 Diamond Wireless Protection, Sales and Service representative, patience with insurance plans. July 2022 Project Management/Billing Specialist - PillPack by Amazon Pharmacy Aug 2017 - Jan 2023 Lead Billing Specialist, polished, professional customer relations specialist offering seven years of experience in busy environments for various types of workplace settings. Career-minded individual looking for long-term employment and more experience in program management. Problem solving and troubleshooting with insurance verification, practicing close attention to detail while upholding good privacy practices. Build PowerPoints for training new hires and, ongoing training for other advisors. Nominated on more than one occasion for Employee of the Month and voted to be on Advisory Council, and Council Chairman. Worked for and earned positions from Beginner to Master advisor. Reason For Leaving: Looking for a career, and a change in environment with new and challenging work opportunities where progression is an ongoing option. Unwavering commitment to customer and employee satisfaction, with the ability to build and improve productive relationships. Ability to manage high-volume workloads within deadline driven environments without the “burnout.” Physically strong and active, able to lift 50 lbs easily and be on feet for extended periods of time. Cooperative, responsive to criticism, light-hearted and positive attitude despite a stressful situation or environment. Works well alone or in a group setting, self-motivated. Proficient with computers, types 50-60 wpm. Worked with Primary Children's Hospital in Utah in charitable events planning. Volunteered as a Youth Group Leader and coordinator for the Salt Lake City, Utah Food Bank. Hillcrest High School Graduate, graduated with an advanced diploma with multiple offers for sports scholarships. Played competitive soccer for 3 years, and still plays for fun when the opportunity arises. Very active outdoors and holds high value for her familial relationships. Certified Padi Open Water Diver.