NATALIE JONES
Jacksonville,FL
Summary
Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
20
20
years of professional experience
Work History
Executive Assistant / Tutoring Program Assistant
READ USA
03.2024 - 08.2025
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Assisted in the tutor hiring process through screening, interviewing, and onboarding over a hundred teen tutors.
Owner & Operator / Pet Sitter / Dog Walker
Bold City Tails
01.2019 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
English Teacher
River City Science Academy, Charter Schools USA, Duval County Public Schools
01.2008 - 01.2019
- For 2017/2018 school year, student proficiency scores in top 10% of the entire district on FSA ELA.
- Nominated Teacher of the Year for 2011/2012 school year.
- Student pass rate for examination of the Cambridge AICE General Paper higher than district average.
- Faculty sponsor for Community Service and Running clubs.
Virtual Teacher / Tutor
Parliament Tutors, Ivy Education, Brainfuse
01.2013 - 01.2014
- Taught Chinese-speaking students English oral and grammar skills via Skype sessions.
- Worked in virtual Writing Lab to proofread student papers.
Copywriter & Quality Control Editor
Web.com
01.2006 - 01.2008
- Wrote ad copy, designed websites, and edited websites for small businesses according to company's style guidelines.
- Developed design and editing training materials.
Education
Bachelor of Arts - Writing Seminars
The Johns Hopkins University
Baltimore, MDSkills
- Microsoft Office
- Public Speaking
- Time Management
- Organization
- Typing
- Teamwork
- Customer Service
- Social Media
- Copywriting
- Writing
- Marketing
- Web Design
- Presentations
- Editing
- Teaching
- Data Analysis
- Proofreading
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Office administration
- Meticulous attention to detail
- Information confidentiality
- Customer service
- Expense reporting
- Excel spreadsheets
Timeline
Executive Assistant / Tutoring Program Assistant
READ USA
03.2024 - 08.2025
Owner & Operator / Pet Sitter / Dog Walker
Bold City Tails
01.2019 - 03.2024
Virtual Teacher / Tutor
Parliament Tutors, Ivy Education, Brainfuse
01.2013 - 01.2014
English Teacher
River City Science Academy, Charter Schools USA, Duval County Public Schools
01.2008 - 01.2019
Copywriter & Quality Control Editor
Web.com
01.2006 - 01.2008
Bachelor of Arts - Writing Seminars
The Johns Hopkins University
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