Natalie Jones
Ashland
Summary
Outgoing and detail-oriented hostess with 5+ years of experience in high-volume restaurants. Skilled in guest relations, multitasking, and supporting both front- and back-of-house operations. Seeking to expand into additional roles within the food service industry while continuing to deliver excellent customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Harvey's Place
Ashland, OR
06.2024 - Current
- Greet and seat guests efficiently in a high-traffic dining environment.
- Support servers by preparing and pouring drinks, running food, and coordinating with the kitchen.
- Use restaurant POS system to assist with credit card processing and check printing.
- Manage large parties and high-volume service periods, including holidays.
- Maintain clear communication between front-of-house and kitchen staff.
- Managed reservation system, optimizing seating arrangements for high customer turnover.
Hostess
Beasy's on the Creek
Ashland, OR
03.2021 - Current
- Welcome and seat guests while maintaining waitlists and reservations.
- Prepare and plate desserts and salads during busy service periods.
- Write daily specials on display boards and communicate menu updates to guests.
- Assist with dining room and patio setup, including heaters and furniture arrangement.
Hostess
Martino's and Macaronis
Ashland, OR
05.2020 - 11.2020
- Managed takeout orders and coordinated pickup times.
- Assisted kitchen and serving staff with meal preparation and delivery.
- Supported restaurant setup and service operations.
Education
Bachelor's Degree - Economics
Boston College
05-2027
High School Diploma - undefined
St. Mary's School
05-2023
Skills
- Guest Services & Hospitality
- Customer Service
- Host/Hostess Operations
- Restaurant & Food Service Experience
- Phone Etiquette
- Organizational & Multitasking Skills
- POS Systems & Payment Processing
- Effective multitasking
- Phone etiquette
- Guest engagement
- Cleanliness maintenance
Certification
- Food Handler Certification
- OLCC Service Permit
Timeline
Hostess
Harvey's Place
06.2024 - Current
Hostess
Beasy's on the Creek
03.2021 - Current
Hostess
Martino's and Macaronis
05.2020 - 11.2020
High School Diploma - undefined
St. Mary's School
Bachelor's Degree - Economics
Boston College