Natalie Juan
Peoria,AZ
Summary
Dynamic BHT Facilitator with a proven track record at Majestic Behavioral Health, adept at enhancing participant engagement through innovative facilitation techniques and active listening. Skilled in strategic planning and community outreach, I foster inclusive environments that drive breakthrough moments and strengthen relationships, ensuring high client satisfaction and effective group dynamics.
Overview
2026
2026
years of professional experience
Work History
BHT Facilitator
Majestic Behavioral Health
- Established rapport with diverse stakeholders through empathy and active listening during sessions.
- Fostered an inclusive learning environment by adapting facilitation techniques to meet varied needs.
- Delivered high-quality training sessions that ensured thorough understanding of subject matter.
- Increased participant engagement by integrating interactive activities and group discussions into sessions.
- Strengthened community relations by organizing events to promote dialogue among diverse groups.
- Facilitated breakthrough moments for participants through thoughtfully designed group activities and discussions.
- Enhanced client satisfaction by customizing facilitation methods for diverse group requirements.
BHT Facilitator
Genesis Outpatient LLC
03.2024 - 07.2025
- Established rapport with diverse stakeholders through empathy and active listening during sessions.
- Fostered an inclusive learning environment by adapting facilitation techniques to meet varied needs.
- Delivered high-quality training sessions that ensured thorough understanding of subject matter.
- Increased participant engagement by integrating interactive activities and group discussions into sessions.
- Strengthened community relations by organizing events to promote dialogue among diverse groups.
- Facilitated breakthrough moments for participants through thoughtfully designed group activities and discussions.
- Enhanced client satisfaction by customizing facilitation methods for diverse group requirements.
House Manager
Sumaya
11.2023 - 07.2025
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
BHT
Apex
11.2023 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Education
Certified Peer Support Specialist
Just One Life
Mesa, AZCDL
Roadmasters
Phoenix, AZ2022
GED -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ2018
Skills
- Strategic planning
- Facilitation techniques
- Staff management
- Community outreach
- Group dynamics
- Assertiveness
- Brainstorming
- Excellent communication
- Attention to detail
- Active listening
- Written communication
- Conflict resolution skills
- Relationship building
- Public speaking
- Decision-making
- Organizational skills
- Problem-solving
- Team building
- Document preparation
- Reliability
Timeline
BHT Facilitator
Genesis Outpatient LLC
03.2024 - 07.2025
House Manager
Sumaya
11.2023 - 07.2025
BHT
Apex
11.2023 - 04.2024
BHT Facilitator
Majestic Behavioral Health
Certified Peer Support Specialist
Just One Life
CDL
Roadmasters
GED -
Maricopa Community Colleges, Rio Salado Community College
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