Natalie Naomi Juarez
Corpus Christi,TX
Summary
Compassionate and dedicated caregiver with experience at River City Home Care, skilled in elderly care and client documentation. Proven ability to enhance client satisfaction through respectful communication and effective problem-solving. Bilingual in English and Spanish, I excel in building relationships and managing care plans to ensure optimal client well-being.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
River City Home Care
Corpus Christi, TX
09.2025 - Current
- Assisted clients with daily living activities to enhance comfort and independence.
- Monitored client health and safety, reporting changes to medical professionals promptly.
- Supported medication management by ensuring timely administration as prescribed.
- Developed rapport with clients through compassionate communication and active listening.
- Maintained a clean and safe environment, adhering to health and safety regulations.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Receptionist
Esmies Creation Beauty Salon
Corpus Christi, TX
03.2021 - Current
- Greeted and assisted clients, ensuring a welcoming salon atmosphere.
- Managed appointment scheduling using salon software, optimizing daily operations.
- Coordinated inventory management, tracking supplies for seamless service delivery.
- Handled client inquiries and complaints, enhancing customer satisfaction and retention.
- Maintained cleanliness and organization of reception area, promoting professional image.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Host
Umiya Sushi
Corpus Christi, TX
02.2025 - 06.2025
- Welcomed and seated guests, ensuring a positive first impression.
- Managed waitlists and reservations using OpenTable software for efficient table management.
- Communicated effectively with kitchen staff to relay guest requests and preferences.
- Trained new hosts on customer service standards and operational procedures.
- Handled guest inquiries and concerns, resolving issues to enhance satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Aerie Sales Associate
American Eagle Outfitters, Inc
Corpus Christi, TX
11.2022 - 02.2023
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Collaborated with team members to maintain store visual standards and merchandising displays.
- Trained new associates on sales techniques and company policies, fostering a team-oriented environment.
- Resolved customer inquiries and complaints, improving overall satisfaction ratings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Mary Carroll Highschool
Corpus Christi, TX05.2024
Skills
- Respectful and compassionate
- Time management
- Elderly Care
- Problem-solving
- Multitasking and organization
- Strong ethics
- Relationship building
- Flexible schedule
- Verbal and written communication skills
- Compassionate communication
- Client documentation
- Care plan management
- Complex Problem-solving
- Bilingual English & Spanish fluency
Accomplishments
- Responded to over 90% customer inquiries each day.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Updated and maintained company database to reflect current and accurate client records for more than 200 accounts.
Certification
RMA,CPR,EKG, & BLS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
River City Home Care
09.2025 - Current
Host
Umiya Sushi
02.2025 - 06.2025
Aerie Sales Associate
American Eagle Outfitters, Inc
11.2022 - 02.2023
Receptionist
Esmies Creation Beauty Salon
03.2021 - Current
High School Diploma -
Mary Carroll Highschool