Natalie R. King-Garcia
Lansing,MI
Overview
6
6
years of professional experience
1
1
Certification
Work History
Internal Audit Analyst
Highmark Health
06.2023 - 12.2024
- Collaborated with team members to plan and execute operational and regulatory audits across the Highmark Health Enterprise
- Conducted testing of mid-level and process-level controls, ensuring compliance and operational efficiency
- Assisted in the process to close-out and finalize audits, including the identification and assessment of issues, review of supporting documentation and development of audit reports and recommendations
- Communicated effectively with customers, supervisors, and subject matter experts to ensure clarity on project status, deadlines, and deliverables
Internal Audit Associate
Case Credit Union
09.2022 - 06.2023
- Assisted the AVP of Internal Audit in ensuring proper controls and monitoring within the Credit Union
- Conducted reviews of reports and anomalies, created summaries, and communicated findings to the AVP of Internal Audit
- Reviewed and updated Internal Audit procedures to ensure alignment with Credit Union practices
- Assisted with audits of various functions to verify adherence to policies and procedures
- Resolved complaints and issues promptly, providing necessary assistance and support
Premium Audit Analyst I
Accident Fund Insurance Company
03.2022 - 09.2022
- Analyzed, researched, and processed audit adjustments, including waivers, mail, and phone audits
- Communicated with customers to gather information, ensuring correct classifications on audits using PAAS, NCCI, and other web tools
- Managed audit concession requests and communicated policy changes to relevant internal staff
- Maintained workflow inventory to meet service goals
Premium Audit Technician
Accident Fund Insurance Company
06.2021 - 03.2022
- Applied NCCI rules in premium auditing, scheduled audits, and utilized critical thinking skills in the auditing process
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
Assigned Risk Trainee
Accident Fund Insurance Company
03.2021 - 06.2021
- Validated agency license information and managed policy processing, including issuance, quotes, endorsements, cancellations, reinstatements, and compliance
- Addressed policyholder requests, complaints, and disputes, providing rational and relevant responses
Scheduler/Scribe
Capital Internal Medicine Associates
02.2019 - 02.2021
- Scheduled appointments, ordered labs and diagnostic imaging, sent referrals, and typed visitation summaries
Education
Bachelor of Science -
Central Michigan University
Mount Pleasant, MI12.2018
Skills
- Risk Assessment
- Compliance and Regulatory Audits
- Control Testing & Process Improvement
- Analysis
- Effective Communication
- Multitasking and organization
- Problem-solving
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
Certification
Certification Internal Auditor (CIA) 2026
Timeline
Internal Audit Analyst
Highmark Health
06.2023 - 12.2024
Internal Audit Associate
Case Credit Union
09.2022 - 06.2023
Premium Audit Analyst I
Accident Fund Insurance Company
03.2022 - 09.2022
Premium Audit Technician
Accident Fund Insurance Company
06.2021 - 03.2022
Assigned Risk Trainee
Accident Fund Insurance Company
03.2021 - 06.2021
Scheduler/Scribe
Capital Internal Medicine Associates
02.2019 - 02.2021
Certification Internal Auditor (CIA) 2026
Bachelor of Science -
Central Michigan University
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