Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Timeline
Generic

Natalie Kobus

Columbia,SC

Summary

Dynamic and adaptable professional with a proven track record at Loveland Coffee, enhancing customer satisfaction through exceptional service and efficient order processing. Excelled in fast-paced environments, leveraging skills in data analysis and POS systems. Demonstrated strong communication and creative problem-solving abilities, significantly contributing to team success and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Loveland Coffee
08.2024 - Current
  • Process customer orders efficiently, ensuring accuracy and timely service
  • Create a welcoming and comfortable environment for customers through friendly interactions and excellent customer service
  • Maintain cleanliness of the café by washing dishes, cleaning surfaces, and organizing the workspace
  • Restock supplies and inventory to ensure smooth daily operations
  • Communicate effectively with customers to ensure satisfaction and address any needs or concerns
  • Collaborate with coworkers and managers to maintain a positive and efficient team dynamic, ensuring seamless service during peak hours

Volunteer & Intern

Columbia Crossroads Church
01.2023 - Current
  • Assisted with event planning, execution, and breakdown during a summer internship
  • Facilitated connections between new members and the church community
  • Volunteered in children's ministry and youth ministry programs, ensuring smooth operations and engagement

Young Adult Ministry Volunteer

01.2022 - Current
  • Managed merchandise sales during events, contributing to successful fundraisers
  • Engaged with attendees to foster connections and integrate them into the ministry

Part-Time Assistant

Creative Alternatives
01.2018 - Current
  • Managed the fulfillment of large clothing orders, including printing, packing, and shipping
  • Organized inventory and maintained store efficiency

Sales Associate

Kohl's
09.2021 - 11.2021
  • Assisted customers with purchases, operated the register, and organized sales floors
  • Demonstrated flexibility and problem-solving skills in a fast-paced retail environment

Education

Bachelor of Science - Hospitality and Tourism

University of South Carolina
Columbia, SC
12.2025

Skills

  • Excel
  • Data Analysis
  • Point of Sale (POS) Systems
  • Communication Tools
  • Cash Handling
  • Adaptive and creative
  • Exceptional customer service

Affiliations

Club Management Association of America (CMAA), Active member of the CMAA. Eager to learn the opportunities to enhance understanding of club management principles.

Certification

ServSafe Manager

CHIA (Certification in Hotel Industry Analytics)

Timeline

Barista

Loveland Coffee
08.2024 - Current

Volunteer & Intern

Columbia Crossroads Church
01.2023 - Current

Young Adult Ministry Volunteer

01.2022 - Current

Sales Associate

Kohl's
09.2021 - 11.2021

Part-Time Assistant

Creative Alternatives
01.2018 - Current

Bachelor of Science - Hospitality and Tourism

University of South Carolina

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Natalie Kobus