Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Peggy Guillory

Webster

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Texas City
05.2023 - Current
  • Prepare and serve a variety of beverages and food items, focusing on delivering excellent customer service to enhance the guest experience
  • Maintain a safe and hygienic work environment by adhering to company standards, demonstrating attention to detail, and a commitment to quality

Signal Support Systems Specialist

Army National Guard
Camp Beauregard
02.2017 - 08.2025
  • Maintain radio and data distribution systems, ensuring reliable communication for critical missions while conducting maintenance on essential equipment, vehicles, and power generators to ensure operational readiness and support my company's needs
  • Manage administrative tasks related to updating and maintaining equipment documentation, ensuring all paperwork was accurate and current
  • Resolve technical inquiries for communication systems, helping soldiers troubleshoot issues and enhancing overall operational efficiency
  • Assist the administrative department with paperwork completion, proofreading, copying, and faxing, contributing to a well-organized and efficient environment
  • Hurricane Laura 2020- Assisted my company by providing communication and operations support for the mission in South Louisiana to ensure accurate tracking of personnel and resources
  • Hurricane Ida 2021- Assisted my company in providing security for the mission in the River Center in Baton Rouge, LA, to guarantee the safety of evacuees

Revenue Cycle Services Intern

SCP Health
Lafayette
08.2023 - 11.2023
  • Conducted research using data analysis upon request for clients, ensuring accurate and timely information delivery
  • Generated and delivered client-specific reports utilizing the devices of MicroStrategy, Microsoft Excel, Microsoft Visio, and Microsoft Word, enhancing communication and clarity for clients
  • Created Excel reports utilizing pivot tables, pivot charts, and building formulas, such as census reports, accounts receivable on hold reports, billed percent reports, and transaction reports, facilitating informed decision-making and enhancing communication
  • Documented policies and procedures for various client-specific reports, contributing to streamlined processes and improved service delivery
  • Attended client-facing meetings, leadership training, and weekly and monthly report meetings, strengthening skills in communication and collaboration

Sales Associate

Target
Lake Charles
04.2019 - 02.2023
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Bachelor of Science - Health Systems Management

McNeese State University
Lake Charles, LA
12.2023

Skills

  • Salesforce
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Customer service
  • Cash handling
  • Microsoft Office
  • Excel
  • PowerPoint
  • Outlook
  • Visio
  • Teams
  • Excel Pivot Tables
  • Excel Formulas
  • Excel VLOOKUP
  • Data Management
  • Spreadsheet Management
  • MicroStrategy
  • Smartsheet
  • Webex

Certification

Basic Life Support- American Heart Association

Accomplishments

Louisiana Emergency Service Ribbon, Humanitarian Service Medal, Army Service Ribbon, National Defense Ribbon, Louisiana General Excellence Ribbon, Louisiana Longevity Ribbon, Army Reserve Components Achievement Medal

Timeline

Revenue Cycle Services Intern

SCP Health
08.2023 - 11.2023

Barista

Starbucks
05.2023 - Current

Sales Associate

Target
04.2019 - 02.2023

Signal Support Systems Specialist

Army National Guard
02.2017 - 08.2025

Bachelor of Science - Health Systems Management

McNeese State University

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Peggy Guillory