Natalie Koldenhoven
Saint Charles,IL
Summary
I am a current College student looking to widen my work experience. I am a dedicated worker ready for any task.
Recognized for resourceful approach to meeting customer need in fast, demanding environment. Knowledgeable understanding of safety requirements to maintain safe workplace.
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
4
4
years of professional experience
Work History
Support Staff Member
Chez Veterans Center
Champaign, Illinois
01.2025 - Current
- Providing general office support to the Chez Veteran Center and Chez Veteran Center staff as needed.
- Assist in the logistics and execution of Chez Veteran Center events and programs throughout the year.
- Greeting and assisting students with a pleasant and professional welcome
- Sitting in front office when office is unstaffed
- Answering office phones, transferring calls, and taking messages as needed.
- Providing occasional tours to visitors when needed.
- Assisting staff and helping with special projects, including flyers, updating marketing materials, etc.
- General housekeeping to support a welcoming and presenting environment at the Chez Veteran Center.
- Supporting registration with Center for new military-connected students.
- Supporting development of programming that supports community building among military-connected students.
Shift Lead
Clean Juice
02.2022 - 08.2023
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Trained new employees on company policies, procedures, and job duties.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Supervised and led employees to maintain productivity and customer service levels.
- Resolved customer complaints and reported issues to senior management.
- Utilized POS systems efficiently for order processing and inventory management.
- Maintained cleanliness and organization of the work area to uphold company standards.
Baker Station Instructor
Saint Charles Park District
Saint Charles, IL
09.2021 - 02.2022
- Tutored students requiring additional instructional assistance after class.
- Monitored children's safety and well-being to prevent accidents and falls.
- Enforced rules to teach good manners and maintain safe environment.
- Cared for children of various ages and assisted with feeding, dressing and directing activities.
Otter Cove Slide Attendant
Saint Charles Park district
Saint Charles, IL
05.2021 - 09.2021
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Educated patrons on facilities, entertainment options and rules and regulations.
- Attended all offered trainings to build customer service and skills.
Otter Cove Swim Instructor
Saint Charles Park district
Saint Charles, IL
07.2021 - 08.2021
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Handled student situations using logic and mediation skills.
Education
Bachelor of Arts - Communications
University of Illinois At Urbana-Champaign
Champaign, IL05-2027
Saint Charles East High School
Saint Charles, IL05.2023
Skills
- Problem Solving
- Competent
- ReliableHard Working
- Self Starter
- Work well with others
Timeline
Support Staff Member
Chez Veterans Center
01.2025 - Current
Shift Lead
Clean Juice
02.2022 - 08.2023
Baker Station Instructor
Saint Charles Park District
09.2021 - 02.2022
Otter Cove Swim Instructor
Saint Charles Park district
07.2021 - 08.2021
Otter Cove Slide Attendant
Saint Charles Park district
05.2021 - 09.2021
Saint Charles East High School
Bachelor of Arts - Communications
University of Illinois At Urbana-Champaign
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