Natalie Kolsen
Idaho Falls,ID
Summary
Reliable, hard working, and efficient employee looking to obtain a position as a flight attendant.
Overview
10
10
years of professional experience
Work History
Lead Teacher
Papa Bear Daycare
05.2024 - Current
- Work cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Communicate frequently with students, parents, and faculty to provide feedback and discuss instructional strategies
- Incorporate exciting, engaging activities to achieve student participation and hands-on learning
- Include multiple teaching strategies in the classroom
Missionary Volunteer
The Church Of Jesus Christ Of Latter-day Saints
10.2022 - 03.2024
- Proselytized to people and imparted knowledge of faith using strong communication skills and one-on-one discussions
- De-escalated and resolved conflicts between local people and missionary representatives
- Volunteered with local charitable organizations to improve community relationships
- Prepared and delivered mission-related presentations to church and community groups
Caregiver
High Family
06.2015 - 10.2020
- Created a positive, nurturing environment to support the social and emotional growth of individual children
- Provided child care to family with five children
- Modeled appropriate behavior while teaching social skills through games, meal-time discussions, and homework completion
- Supervised children overnight, prepared meals, cleaned the house, and entertained children
- Engaged with children individually and built positive relationships
Teaching Assistant
Brigham Young University-Idaho
08.2019 - 05.2020
- Assisted two-three professors for three semesters
- Oversaw coursework for students within ten different classes each semester
- Created courses and course material
- Graded 200 or more assignments weekly
- Planned & taught a variety of religious course lessons
- Collected and analyzed data for a research presentation and paper
Waitress
Noodles and Company
05.2014 - 03.2015
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
Education
Master of Arts - Peace And Conflict Management
University of Haifa
Haifa, Israel10.2021
Bachelor of Arts - Professional Studies
Brigham Young University - Idaho
Rexburg, ID05.2020
Skills
- Excellent customer service
- Effective communication skills
- Critical thinker and effective problem solver
- Prompt, hard working, and reliable
Timeline
Lead Teacher
Papa Bear Daycare
05.2024 - Current
Missionary Volunteer
The Church Of Jesus Christ Of Latter-day Saints
10.2022 - 03.2024
Teaching Assistant
Brigham Young University-Idaho
08.2019 - 05.2020
Caregiver
High Family
06.2015 - 10.2020
Waitress
Noodles and Company
05.2014 - 03.2015
Master of Arts - Peace And Conflict Management
University of Haifa
Bachelor of Arts - Professional Studies
Brigham Young University - Idaho
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