Kristal Star Stewart
New Braunfels,TX
Summary
Pragmatic Costumer service agent brings high-level customer service and issue-resolution skills. Proactive and tactful communicator with 20 years of industry experience and commitment to sales growth.
Overview
17
17
years of professional experience
Work History
Lead Teacher
The Pillars Christian Learning center
New Braunfels, Texas
04.2021 - 09.2023
- Created various strategies to engage students and deliver enriching educational opportunities.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
Sale Ass/Assistant Store Manager
Sallys Beauty Supply
New Braunfels, TX
01.2013 - 08.2015
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Sell Rep/Cashier Team Lead
Starbuck Coffee Company
San Antonio,TX, TX
01.2007 - 01.2013
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
Benjaminhair&Co.
Desiree Dembeck
San Antonio, Texas
11.2010 - 10.2012
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Licensed Cosmetologist - Cosmetology
Mims Classic Beauty College
San Antonio, TX02-2015
Licensed in Esthetics - Estheology
Aveda Institute
San Antonio07-2010
Skills
- Cultural Competency
- Training and mentoring
- Excellent customer service
- Customer Service and Engagement
- Customer service representation
- Building Customer Loyalty
- Positive Customer Experience
- Engaging with Diverse Customers
- Communicating with customers
- Service Delivery Optimization
Timeline
Lead Teacher
The Pillars Christian Learning center
04.2021 - 09.2023
Sale Ass/Assistant Store Manager
Sallys Beauty Supply
01.2013 - 08.2015
Benjaminhair&Co.
Desiree Dembeck
11.2010 - 10.2012
Sell Rep/Cashier Team Lead
Starbuck Coffee Company
01.2007 - 01.2013
Licensed Cosmetologist - Cosmetology
Mims Classic Beauty College
Licensed in Esthetics - Estheology
Aveda Institute
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