Open To Work
Natalie Kopsieker
Hedrick,IA
Work Preference
Summary
Results-driven food service manager with 18 years of experience in daily operations management. Expertise in streamlining processes to enhance customer satisfaction and ensure compliance with health regulations. Strong commitment to fostering teamwork and delivering high-quality meal services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Kitchen Lead
Volunteer Work Wapello County Expo Board
Ottumwa, Iowa
09.2016 - Current
- Coordinated food preparation to meet event schedules and uphold quality standards.
- Managed and maintained optimal inventory levels for kitchen supplies and equipment.
- Trained volunteers on food safety and kitchen protocols to ensure compliance with health regulations.
- Ensured kitchen cleanliness in accordance with health regulations.
- Performed supervisory tasks during kitchen opening and closing following established checklists.
Food Service Manager
Pekin Community School District
Packwood, Iowa
08.2007 - Current
- Managed daily food service operations for students and staff, ensuring efficiency and compliance.
- Supervised kitchen staff to streamline meal preparation and uphold quality standards.
- Developed menus aligned with nutritional guidelines and student preferences to enhance offerings.
- Coordinated inventory management to ensure sufficient food supplies and reduce waste.
- Trained new employees on food safety practices and service standards for operational excellence.
- Implemented cleaning schedules to uphold health compliance in kitchen operations.
- Collaborated with vendors to source high-quality ingredients and supplies for meal preparation.
- Analyzed customer feedback to pinpoint areas for enhancement in food service delivery.
Fast Food Worker
McDonald's
Ottumwa, Iowa
10.2005 - 08.2007
- Provided excellent customer service by accurately taking and processing orders.
- Greeted customers and took orders in a friendly, efficient manner.
- Processed cash transactions at the register while enhancing customer satisfaction through accurate order handling.
- Trained new staff on food preparation and safety protocols to maintain standards.
- Operated kitchen equipment, including fryers, grills, and ovens, to optimize food preparation processes.
- Prepared food items, including hamburgers and salads, according to restaurant standards.
- Maintained cleanliness of work areas, ensuring a hygienic environment for food safety compliance.
- Restocked supplies, such as napkins and condiments, for customer convenience.
Education
High School Diploma -
Cardinal Community School District
Eldon, IA06-1997
Skills
- Food safety management
- Catering management
- Kitchen operations
- Inventory oversight
- Menu design
- Customer service
Certification
- ServSafe Certification
- SNAI Member
Timeline
Kitchen Lead
Volunteer Work Wapello County Expo Board
09.2016 - Current
Food Service Manager
Pekin Community School District
08.2007 - Current
Fast Food Worker
McDonald's
10.2005 - 08.2007
High School Diploma -
Cardinal Community School District