Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Natalie Kowalski

Ballwin,MO

Summary

Hardworking and passionate service worker with exceptional social skills, communication abilities, and customer service background. Outgoing and friendly with excellent interpersonal communication strengths. Dedicated to constantly improving herself and making every day better than the one last. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Chesterfield, MO
04.2021 - 08.2021
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Carried heavy loads of boxes of merchandise and materials throughout the store.

Treat Maker

Andy's Frozen Custard
Ballwin, MO
08.2020 - 03.2021
    • Served customers with speed and detail orientation, keeping the team running smoothly throughout service fluctuations.
    • Notified supervisor and peers of low product inventory and customer complaints.
    • Kept work area tidy and sanitary, promptly addressing spills and other messes.
    • Operated cash register, taking payments and issuing customer receipts.
    • Carried heavy ingredient buckets and machine parts in and out of freezers and between work areas.

Cashier

Rich & Charlie's
Town And Country, MO
10.2019 - 06.2020
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Finalized bank deposit for the restaurant when closing.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

Bachelor of Science - Arts And Entertainment Management

Missouri State University
Springfield, MO
05.2025

High School Diploma -

Marquette Sr. High School
Chesterfield, MO
06.2021

Skills

  • Attentive and Observant
  • Team Player
  • Eager to learn
  • Always looking to improve self
  • Adaptable and Flexible
  • Effective Working Relationships
  • Black Belt in Tae Kwan Do
  • Basic First Aid
  • Preventing Incidents
  • Critical Thinking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Starbucks
04.2021 - 08.2021

Treat Maker

Andy's Frozen Custard
08.2020 - 03.2021

Cashier

Rich & Charlie's
10.2019 - 06.2020

Bachelor of Science - Arts And Entertainment Management

Missouri State University

High School Diploma -

Marquette Sr. High School

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Natalie Kowalski