Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie LaVigne

Alpharetta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Quick and hands on learner who is very good at listening and helping others. Experience in customer service, EMR systems, and valuable time management skills.

Overview

4
4
years of professional experience

Work History

Scheduling Manager

Thomson Memory and Attention
Hoffman Estates, IL
02.2024 - Current
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted and directed visitors to appropriate personnel and answered average of 15 calls and emails daily.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Provided training to new staff on scheduling policies, procedures, and software systems.

Front End Supervisor

Marshalls
Easley, SC
05.2020 - 02.2024
  • Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
  • Trained new employees in customer service techniques and store policies.
  • Monitored cash register transactions to ensure accuracy and compliance with company policies.
  • Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
  • Assisted management team in developing operational strategies that improved overall store performance.
  • Provided excellent customer service by assisting customers with their needs or inquiries.

Education

Certificate of University Studies - Associates

Tri-County Technical College
Pendleton, SC
08-2023

Skills

  • Customer Service
  • Time Management
  • Complex Problem-Solving
  • EMR Systems
  • Flexible and Adaptable
  • Strategic Planning
  • Office Management
  • Multitasking and prioritization

Timeline

Scheduling Manager

Thomson Memory and Attention
02.2024 - Current

Front End Supervisor

Marshalls
05.2020 - 02.2024

Certificate of University Studies - Associates

Tri-County Technical College

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Natalie LaVigne