Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Logan

Broken Arrow,OK

Summary

Results-driven professional with over one year of experience delivering high-quality customer service and consistently meeting performance goals. Proven ability to manage responsibilities efficiently in both in-office and remote environments while maintaining strong communication and collaboration with team members. Highly organized, adaptable, and detail-oriented, with a solid understanding of company systems and processes. Seeking to leverage existing experience and contribute at a high level in a fully remote role aligned with my skills and strengths.

Overview

7
7
years of professional experience

Work History

Operations Specialist

AdaptHealth
03.2025 - Current
  • Develop and maintain knowledge of current products
  • Process orders, route calls to appropriate resource, and follow-up on customer calls where necessary
  • Complete patients insurance verification to determine eligibility, coverage, co-insurance, and deductibles
  • Enter and review all pertinent information in EMR system including authorizations and expiration dates
  • Facilitate resolution on customer complaints and problem solving

Caregiver

Self-employed
01.2020 - 03.2025
  • Organized and managed doctor's appointments across 8 pediatric specialists.
  • Administered peritoneal dialysis treatments.
  • Ordered and maintained dialysis treatment supplies.
  • Initiated and coordinated any healthcare related duties successfully leading up to kidney transplantation.

Chiropractic Assistant

Zoellner Chiropractic
11.2018 - 01.2021
  • Roomed patients and prepared for treatment.
  • Obtained medical history and measured vital signs.
  • Performed general office duties including answering phones, scheduling appointments, payment collection, and insurance verification and billing.
  • Assisted with patient education regarding health maintenance and lifestyle changes to promote wellness.

Education

Certificate Of Technical Studies - Health and Fitness

Community Care College
Tulsa, OK
10-2015

Skills

  • Consistently Meets or Exceeds Performance Goals
  • Extraordinary Customer Service Skills
  • Zoom/ Microsoft Teams
  • Time Management/Organizational Skills
  • Efficient Workflow Management
  • Strong Follow-Through & Accountability
  • Team Collaboration/Task Prioritization
  • Data Entry and Documentation
  • Excellent Communication- Written/Verbal

Timeline

Operations Specialist

AdaptHealth
03.2025 - Current

Caregiver

Self-employed
01.2020 - 03.2025

Chiropractic Assistant

Zoellner Chiropractic
11.2018 - 01.2021

Certificate Of Technical Studies - Health and Fitness

Community Care College
Natalie Logan