Natalie Lupo
Summary
Compassionate human services worker skilled in therapeutic communication and crisis intervention. Adept at establishing supportive client relationships and advocating for their needs to ensure optimal care. Proven ability to collaborate with multidisciplinary teams in order to ensure a safe and therapeutic environment for clients.
Overview
4
4
years of professional experience
Work History
Mental Health Counselor
Walden Behavioral Care
Dedham, Massachusetts
07.2025 - 04.2026
- Provide a safe and therapeutic milieu by monitoring and redirecting unhealthy behaviors
- Assist patients through the admission process, including bag searches, required paperwork, and orienting patients to the unit
- Establish therapeutic relationships with patients
- Observe patients and accurately and thoroughly document patient notes
- Supervise meals and snacks and calculate percentages for amounts consumed
- Provide supervision and guidance in preparation and during snacks and meals
- Participate in community meetings, group therapies, and social activities on the unit
- Communicate with the patients' treatment teams to ensure the highest quality of patient care
- Conduct daily weights and vitals of patients
Victim Witness Advocate
Plymouth County District Attorney's Office
Brockton, MA
09.2023 - 01.2024
- Assist victims, witnesses, and family members on understanding criminal court proceedings as well as their rights throughout the process
- Accompany victims, witnesses, and family members to court hearings
- Provide crisis intervention to those in need as a result of their victimization
- Provide verbal and written notifications to victims and witnesses regarding pretrial conferences, motion hearings, dispositions, and restitution hearings
- Assess and evaluate victims needs and assists with referrals for appropriate services with Victim Compensation applications and community resources
- Arrange meetings with Assistant District Attorney when requested by victim
- Work collaboratively within a multi-disciplinary team that include Assistant District Attorney's and Administrative Assistants
Residential Counselor
Taunton State Hospital
Taunton, Massachusetts
01.2022 - 06.2022
- Assist adolescent girls between the ages of 13-18 in coping with serious mental illnesses and emotional disturbances along with challenging behaviors
- Provide a safe environment for clients to learn and grow in Lead/co-lead and supervise structured and informal group meetings
- Make decisions regarding emergencies and behavioral management
- Assume responsibility for client safety, confidentiality, and respect for human rights
- Ensure accurate and thorough charting is complete for all clients
Education
Master of Science - Criminal Justice
Bridgewater State University
Bridgewater, MA05-2026
Bachelor of Science - Psychology & Criminal Justice
Bridgwater State University
Bridgewater, MA08-2023
Skills
- Effective communication
- Legal advocacy
- Progress documentation
- Team building
Timeline
Mental Health Counselor
Walden Behavioral Care
07.2025 - 04.2026
Victim Witness Advocate
Plymouth County District Attorney's Office
09.2023 - 01.2024
Residential Counselor
Taunton State Hospital
01.2022 - 06.2022
Master of Science - Criminal Justice
Bridgewater State University
Bachelor of Science - Psychology & Criminal Justice
Bridgwater State University