Natalie Mace
Louisville,KY
Summary
Tenacious professional known for being efficient and productive in task completion. Possesses refined skills in inventory management, staff training and development, strategy implementation, and customer service. Excels at leadership, communication, and problem-solving to increase team performance and achieve set objectives. Committed to fostering positive customer and coworker experiences while completing daily tasks.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Assistant Store Manager
Aldi USA
Louisville, Kentucky
08.2025 - Current
- Assisted in daily store operations and ensured compliance with company policies.
- Trained new employees on store procedures and customer service standards.
- Managed inventory levels and coordinated stock replenishment activities.
- Facilitated team meetings to communicate goals and improve performance initiatives.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Intern
Physicians Regional - Pine Ridge
01.2025 - 04.2025
- Managed patient EKG monitoring through telemetry.
- Supported staff members in their daily tasks.
- Monitored the patient's responses to their prescribed exercises and communicated clinical issues to the registered nurses.
- Practiced safety protocols and procedures.
- Applied training knowledge to various situations involving patients with stents, CABG history, angina, MI, valve repair/replacement, angioplasty, heart transplant, and congestive heart failure to determine the best solution.
- Used critical thinking to find alternative exercise methods for patients with various limitations.
Intern
NCH Cardiac Rehabilitation of Bonita Springs
08.2024 - 11.2024
- Delivered intermittent progress reports and communicated the significance of the physiological changes that patients achieved during rehab.
- Performed accurate manual blood pressure measurements.
- Led weekly education sessions on various exercise and healthy lifestyle topics.
- Updated plans and files using ScottCare software.
- Designed, progressed, and managed exercise programs for participants with chronic diseases.
- Supported staff members in their daily tasks.
- Practiced safety protocols and procedures.
- Applied training knowledge to various situations involving stent, CABG, angina, MI, valve repair/replacement, angioplasty, heart transplant, and congestive heart failure patients to determine the best solution.
- Used critical thinking to find alternative exercise methods for patients with various limitations.
Education
Bachelor of Science - Exercise Science
Florida Gulf Coast University
Fort Myers, FL05-2025
Skills
Strong desire to do proficient work to the standards of my employer, and if standards are not met, having the eagerness to alter personal methods of execution to the preferred methods of my employer
- Customer service
- Staff training
- Operational planning
- Team collaboration
- Problem solving
- Communication skills
- Time management
- Business and sales management
- Inventory management
- Accustomed to intense, high pressure, fast-paced work envoirments
Certification
- ACSM-EP Certified
- CPR Certification
- Basic Life Support Certification (BLS)
Volunteer work
- American Foundation for Children with AIDS (Summer 2021)
-Cared for AIDS orphans in Zimbabwe, Africa; maintained orphanage grounds, painted rooms, dug holes for BBQ huts, lead classes for children, assisted in produce harvesting.
- Camp Susque Photographer (Summer 2023)
-Photographed activities partaken by the campers throughout the day, edited/disposed/uploaded photos, posted pictures taken to the camp's official social media, and created an end of week recap video.
- Camp Susque Counselor (July of 2021 and 2022)
-Provided supervision, daily activity facilitation, first aid care, and biblical based counseling as needed for 8 elementary school campers 23 hours a day, 6 days per week.
References
Tali Hagler (Aldi District Manager)
Phone: (980)-439-1055
Barbara Tymczyszyn (Exercise Science Program Director)
Email: btymczyszyn@fgcu.edu
Phone: (239)-590-7539
Jennifer Vargas (NCH Internship Supervisor)
Email: jenniffer.vargas@nchmd.org
Phone: (239)-624-108
Mackenzie Brady (Physicians Regional Internship Supervisor)
Email: mackenzie_brady@physiciansregional.com
Phone: (860)-488-2244
Timeline
Assistant Store Manager
Aldi USA
08.2025 - Current
Intern
Physicians Regional - Pine Ridge
01.2025 - 04.2025
Intern
NCH Cardiac Rehabilitation of Bonita Springs
08.2024 - 11.2024
Bachelor of Science - Exercise Science
Florida Gulf Coast University