Natalie Madalone
Edmond
Summary
Accomplished RN Case Manager with a proven track record at OU Medical Center, adept in discharge planning and chronic disease management. Excelled in reducing hospital readmission rates and fostering patient education, blending strong clinical judgment with compassionate care. Skilled in utilizing EMR/EHR for efficient care coordination, ensuring optimal patient outcomes through a multidisciplinary approach.
Overview
6
6
years of professional experience
Work History
RN Case Manager/ Discharge Planner
OU Medical Center
01.2023 - Current
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
Psychiatric Registered Nurse
Red Rock Behavioral Through Total Medical
11.2018 - 09.2024
- Responded to numerous volatile situations to restore safety and security of patients and staff.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Demonstrated adaptability by providing coverage in various psychiatric units as needed, maintaining high standards of care across diverse patient populations.
RN Case Manager
Careways/Stratifi Health
01.2021 - 01.2023
- Provided education and support to members and their families regarding treatment options, medication management, and self-care techniques.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Educated patients and caregivers on healthcare protocols and processes.
- Developed strong relationships with patients and their families, providing support and education on health management.
Hospice Registered Nurse Case Manager
Centennial Hospice/Traditions Hospice
10.2018 - 01.2021
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
Education
Associate of Applied Science - Nursing
Tulsa Community College
Tulsa, OK05-1998
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Clinical assessment
- Community resources
- Medication management
- Palliative care
- Case management
- Compassionate and caring
- Strong clinical judgment
- EMR / EHR
- Intake and discharge
Timeline
RN Case Manager/ Discharge Planner
OU Medical Center
01.2023 - Current
RN Case Manager
Careways/Stratifi Health
01.2021 - 01.2023
Psychiatric Registered Nurse
Red Rock Behavioral Through Total Medical
11.2018 - 09.2024
Hospice Registered Nurse Case Manager
Centennial Hospice/Traditions Hospice
10.2018 - 01.2021
Associate of Applied Science - Nursing
Tulsa Community College
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