Charisma Williams
Laurel,MD
Summary
Dynamic RN Case Manager with extensive experience at Adventist HealthCare Shady Grove Medical Center, excelling in complex discharge planning and transitions of care management. Proven ability to assess multifaceted patient needs and resolve barriers to placement, ensuring safe discharges and reducing readmissions through effective resource identification and interdisciplinary collaboration.
Overview
7
7
years of professional experience
Work History
RN Case Manager/Discharge Planner
Adventist HealthCare Shady Grove Medical Center
Rockville, Md 20850
02.2023 - Current
- Assess patients with complex medical, psychosocial, and socioeconomic needs that may impact safe discharge
- Develop and implement individualized discharge plans for high-risk and medically complex patients
- Coordinate post-acute care placements including SNF, LTACH, IRF, home health, hospice, and specialty facilities
- Lead complex discharge planning for patients experiencing prolonged length of stay or placement challenges
- Educate patients and families on discharge options, care plans, and available community resources
RN Case Manager/Utilization Review Nurse
Community Home Health of Maryland
Towson, MD
12.2021 - 01.2023
- Performed prior authorization review of services requiring notification.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Facilitated work group meetings with Interdisciplinary teams to find effective solutions to issues
- Obtained authorizations from multiple insurance carriers for various levels of care
Home Health Registered Nurse
Victory Home Health
Montgomery Village, MD
09.2020 - 11.2021
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans as needed
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Coordinate patient appointments and assisted with obtaining durable medical equipment to reduce stressand wait time for patients
Critical Care Registered Nurse
Medstar Washington Hospital Center
Washington, DC
07.2019 - 08.2020
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalizedcare plans to benefit patient health and recovery.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acuterespiratory distress.
Education
Bachelor of Science - Nursing
Coppin State University
Baltimore, MD05.2019
Public Health
Delaware State University
Dover, DE05.2016
High School Diploma -
Quince Orchard High School
Gaithersburg, MD06.2012
Skills
- Comprehensive medical, psychosocial, and functional assessment
- Interpretation of clinical data, labs, and diagnostics
- Knowledge of utilization management and medical necessity
- Strong understanding of acute care, chronic disease management, and post acute levels of care
- Complex discharge planning
- Transitions of care management to reduce readmissions
- Resource identification for hard to place patients
- Barrier resolution related to insurance placement, or social determinants of health
Timeline
RN Case Manager/Discharge Planner
Adventist HealthCare Shady Grove Medical Center
02.2023 - Current
RN Case Manager/Utilization Review Nurse
Community Home Health of Maryland
12.2021 - 01.2023
Home Health Registered Nurse
Victory Home Health
09.2020 - 11.2021
Critical Care Registered Nurse
Medstar Washington Hospital Center
07.2019 - 08.2020
Bachelor of Science - Nursing
Coppin State University
Public Health
Delaware State University
High School Diploma -
Quince Orchard High School