Over F. Carrion
Miami,FL
Summary
Trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals and improves patient quality of life with hands-on assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager/Discharge Planner
Coral Gables Hospital
09.2022 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
- Developed and implemented comprehensive case management plans to address client needs and goals
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
- Monitored clients' progress and tracked client services to provide crisis interventions
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
- Collaborated with an interdisciplinary team to determine timely delivery of services
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Manager
Santa Barbara Social Club/Adult DayCare
04.2022 - Current
- Accomplished multiple tasks within established timeframes
- Maximized performance by monitoring daily activities and mentoring team members
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Owner/Operator
UNITED HEALTH TRANSPORTATION LLC
04.2018 - 02.2022
- Partnered with vendors and suppliers to effectively manage and budget
- Devised processes to boost long-term business success and increase profit levels
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Owner/Operator
R&V Transportation
02.2014 - 02.2018
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Education
Associate of Science - Nursing
Antigua College International
Miami, Fl09.2022
Associate of Science - Nursing
School of Medical Sciences "Antonio Maceo"
Santiago De Cuba, CubaHigh School Diploma -
IPVCE "Antonio Maceo"
Santiago De Cuba 06.1994
Skills
- Strategic Planning
- Specialist Referrals
- Crisis Resolution
- Discharge Recommendations
- Community Resource Referral
- Family Member Counseling
- Patient Evaluation
- Community Health Services
- Medical Advocacy
- Patient Discharge Procedures
- Community Outreach
- Regulatory Compliance
- Needs Assessment
- Case Management
- Referral Coordination
- Care Coordination
- Discharge Planning
- Cross-Functional Collaboration
- Community Resources
- Utilization Management
- Crisis Intervention
- Patient Assessments
Certification
Registered Nurse- RN9646754
Languages
Spanish
Native or Bilingual
Timeline
Case Manager/Discharge Planner
Coral Gables Hospital
09.2022 - Current
Manager
Santa Barbara Social Club/Adult DayCare
04.2022 - Current
Owner/Operator
UNITED HEALTH TRANSPORTATION LLC
04.2018 - 02.2022
Owner/Operator
R&V Transportation
02.2014 - 02.2018
Associate of Science - Nursing
Antigua College International
Associate of Science - Nursing
School of Medical Sciences "Antonio Maceo"
High School Diploma -
IPVCE "Antonio Maceo"
Registered Nurse- RN9646754
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