Kachina Wells
Snow Hill,Maryland
Summary
Experienced social work professional arranging services, collaborating with families and providing ongoing counseling and support. Excellent communication, planning and conflict resolution skills. Capable Medical Social Worker well-versed in educating patients, coordinating treatment plans and setting up program referrals. Knowledgeable about documentation, recordkeeping and insurance requirements. Using 15 years of experience in field to deliver exemplary patient support.
Overview
20
20
years of professional experience
Work History
Case Manager/Discharge Planner
Tidal Health Peninsula Regional
Salisbury, MD
02.2007 - Current
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Worked with utilization review to establish prior authorization for timely discharges.
- Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.
- Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
- Coordinated travel arrangements and contacted family with travel information.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Coordinated program referrals for community-based resources.
Social Worker
Peninsula Renal
Salisbury, MD
03.2006 - 09.2006
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Explained medical care options to help families make informed healthcare decisions.
School Counselor
Worcester County Health Dept
Snow Hill, MD
05.2002 - 05.2006
- Maintained positive relationships with students, faculty, alumni and administration.
- Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
- Used data to monitor students' progress and recommend solutions for improvement.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
Education
Master's of Social Work - Social Work
Salisbury University
Salisbury MD05.2008
Bachelor of Social Work - Social Work
Salisbury State University
Salisbury, MD05.2002
Skills
- Medical Advocacy
- Specialist Referrals
- Medicaid and Medicare Paperwork
- Infection Control Procedures
- Abuse and Neglect Investigation
- Rehabilitation Planning
- Crisis Resolution
- Progress Monitoring
- Case Notes
- Patient Evaluation
- Patient Health Information Access
- Active Listening
- Community Health Services
- Community Resource Referral
- Treatment Plan Modification
- HIPAA Guidelines
- Interdisciplinary Care
Timeline
Case Manager/Discharge Planner
Tidal Health Peninsula Regional
02.2007 - Current
Social Worker
Peninsula Renal
03.2006 - 09.2006
School Counselor
Worcester County Health Dept
05.2002 - 05.2006
Master's of Social Work - Social Work
Salisbury University
Bachelor of Social Work - Social Work
Salisbury State University
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