Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Malandrino

Miller Place,New York

Summary

Dynamic and results-oriented professional with a proven track record in healthcare management and customer service excellence, notably at Northwell Health. Skilled in medical document management and adept at leveraging communication skills to enhance operational efficiency. Demonstrated leadership in streamlining processes, achieving a significant improvement in patient care and administrative operations.

Overview

5
5
years of professional experience

Work History

Food Server

Toast Coffee House
Port Jefferson Station, USA
09.2019 - Current
  • Serviced over 400 guests a day with food and beverage requests in a timely, professional, and friendly manner
  • Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
  • Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times

Healthcare Administration Intern

Northwell Health
Bay Shore, NY
09.2024 - 11.2024

Supervisor is Carly Churches - (631) 487- 4525.

  • Dedicated and detail-oriented entry-level health administrator with a strong foundation in healthcare operations and management. Proficient in handling administrative tasks, including patient scheduling, medical record management, and insurance verification.
  • Demonstrates excellent communication skills, and a commitment to providing exceptional patient support. Familiar with healthcare regulations and technology, I am eager to contribute to a team that enhances patient care and operational efficiency.
  • Maintained a detailed database of patient information using electronic health records systems.
  • Analyzed financial documents such as invoices, bills, and reimbursement forms.
  • Developed presentations outlining departmental goals and objectives.

Human Resources Internship

Janovic Paint and Decorating Center
Long Island City, USA
10.2023 - 02.2024
  • Conducted initial screening of job applicants and scheduled interviews
  • Assisted with onboarding new employees, including paperwork and orientation, updated and maintained employee records in HRIS system
  • Assisted with planning and coordinating employee events and activities
  • Conducted research on human resources best practices and make recommendations for improvement
  • Assisted with performance management processes, including goal setting and performance evaluations
  • Assisted with benefits administration, including enrollment and communication with employees

Education

Health Administration -

Saint Joseph's University
Patchogue, NY
05-2025

Health Information Technology -

Suffolk County Community College
Selden, NY
05.2023

Skills

  • Computer proficiency
  • Leadership experience
  • Communication skills
  • Organizational
  • Problem-solving abilities
  • Order management
  • Healthcare management
  • Medical document completion
  • Quality improvement
  • Administrative assistance

Timeline

Healthcare Administration Intern

Northwell Health
09.2024 - 11.2024

Human Resources Internship

Janovic Paint and Decorating Center
10.2023 - 02.2024

Food Server

Toast Coffee House
09.2019 - Current

Health Administration -

Saint Joseph's University

Health Information Technology -

Suffolk County Community College
Natalie Malandrino