Paula Jane Baylocon
Egg Harbor Township,NJ
Summary
Highly analytical, communicative, and collaborative individual with a proven ability to adapt quickly to new environments. Committed to contributing to team success and continuously developing professional skills. Recognized for a positive attitude and unwavering dedication to continuous learning and personal growth.
Overview
2025
2025
years of professional experience
Work History
Food Server
Hardrock Casino and Hotel
5 2018 - Current
- Made targeted suggestions for different drinks, desserts and entrees to fit customer desires and achieve sales goals.
- Adhered to quality expectations and standards.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Retail Sales Specialist
Macys
11 2012 - 11 2013
- Worked as a team member to provide the highest level of service to customers.
Server
Fire on the Beach
3 2014 - 8 2014
- Ensured positive customer dining experiences by executing effective quality assurance practices.
Beauty Advisor
Boscov’s
9 2014 - 5 2016
- Made recommendations of appropriate products to meet customers’ individual needs.
Cocktail Server
Ballys
5 2015 - 11 2015
- Communicated with patrons to offer friendly service and determine needs.
Food and Beverage Supervisor
Resorts Casino and Hotel
11 2015 - 4 2018
- Managed customer service by training staff, overseeing operations and resolve issues in a timely manner.
Education
Medical Coding And Health Information Technology - Health Information Technology
Camden County College
Blackwood, NJHotel and Restaurant Management
System Technology Institute (STI)
Bacolod CitySkills
- Health and safety standards
- Purchasing stock
- Inventory control
- Food and beverage knowledge
- Scheduling
- TIPS certified
- Supervisory skills
- Point of Sale (POS) system operation
- Computer proficiency
- Customer service
- Kronos and Finsys knowledge
Education
Philippines and Blackwood, NJ
Contact
Samantha Phommalyla- +1 (856) 777-4546
Nicole Pilosi- +1 (570) 878-7061
Timeline
Medical Coding And Health Information Technology - Health Information Technology
Camden County College
Hotel and Restaurant Management
System Technology Institute (STI)
Food Server
Hardrock Casino and Hotel
5 2018 - Current
Retail Sales Specialist
Macys
11 2012 - 11 2013
Server
Fire on the Beach
3 2014 - 8 2014
Beauty Advisor
Boscov’s
9 2014 - 5 2016
Cocktail Server
Ballys
5 2015 - 11 2015
Food and Beverage Supervisor
Resorts Casino and Hotel
11 2015 - 4 2018
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