Natalie Markert
Bothell
Summary
Dedicated and personable professional with over three years of customer service experience in fast-paced environments. Skilled in handling cash transactions, managing front desk operations, and providing exceptional guest experiences. Proficient with computers and Microsoft Excel, with strong attention to detail, and excellent communication skills. Known for maintaining composure under pressure, building, and ensuring efficient, high-quality service.
Overview
4
4
years of professional experience
Work History
Lead Expo
Walla Walla Steak CO
Woodinville
11.2023 - 09.2025
- Running the Expo line solo on high-cover nights.
- Memorization of an entire restaurant's menu and all allergens involved.
- Good in high-stress situations.
- Organizing large parties to ensure the perfect execution of private events.
Barista
Starbucks
Bothell
09.2022 - 11.2023
- Maintained cleanliness and organization of the coffee bar area.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
Ecommerce Clerk
QFC
Bothell
08.2021 - 08.2022
- Assisted customers with inquiries and product selections at local grocery store.
- Managed inventory by restocking shelves and ensuring product availability.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted teammates with daily tasks during peak periods.
Education
High School Diploma -
Secondary Academy For Success
Bothell, Washington06-2023
Bachelors - Environmental Science
Shoreline Community College
ShorelineSkills
- Customer service
- Cash handling
- Time management
- Problem solving
- Attention to detail
- Critical thinking
References
References available upon request.
Timeline
Lead Expo
Walla Walla Steak CO
11.2023 - 09.2025
Barista
Starbucks
09.2022 - 11.2023
Ecommerce Clerk
QFC
08.2021 - 08.2022
High School Diploma -
Secondary Academy For Success
Bachelors - Environmental Science
Shoreline Community College