Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Martinez

Donna

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Overview

14
14
years of professional experience

Work History

Bank Teller

Frost Bank
04.2010 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Reconciled cash drawer and resolved discrepancies.

Education

High School Diploma -

PSJA College Career And Technology Academy
Pharr, TX
05.2008

Skills

  • Professionalism and Courtesy
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting

Timeline

Bank Teller

Frost Bank
04.2010 - Current

High School Diploma -

PSJA College Career And Technology Academy

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Natalie Martinez