Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Matthews

Myrtle Beach,SC

Summary

Customer-focused professional with over 15 years of experience in sales, banking, and service roles, including consultative sales and financial transactions. Highly skilled in communication, accuracy, and handling confidential information in fast-paced environments. Myrtle Beach resident for 31 years with a proven ability to build trust, explain complex information clearly, and deliver excellent service.

Overview

18
18
years of professional experience

Work History

Sales and design

Shoreline Flooring
Myrtle Beach, SC
01.2021 - Current
  • Provided detailed product knowledge and recommendations to enhance customer decisions.
  • Maintained records of customer orders including payment terms, product details, delivery dates.
  • Coordinated with installation teams to ensure timely project completions and satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted customers in selecting flooring materials based on preferences and needs.

Bank Teller

Conway National Bank
Conway, SC
01.2008 - 01.2021
  • Managed cash drawer and balanced funds at the end of each shift.
  • Processed customer transactions accurately and efficiently.
  • Trained new tellers on operational procedures and customer service standards.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

Education

Associate of Science - Buisness

Horry-Georgetown Technical College
Myrtle Beach
01.1998

High School Diploma -

East Fairmont High School
01.1995

Skills

  • Microsoft office
  • Google drive
  • Customer service
  • Product knowledge
  • Order management
  • Flooring consultation
  • Cash handling
  • Complaint resolution
  • Effective communication
  • Team collaboration
  • Active listening

Timeline

Sales and design

Shoreline Flooring
01.2021 - Current

Bank Teller

Conway National Bank
01.2008 - 01.2021

Associate of Science - Buisness

Horry-Georgetown Technical College

High School Diploma -

East Fairmont High School
Natalie Matthews