Natalie McGee
Huntsville,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
The Orthopaedic Center
12.2023 - Current
- Controlled referrals to specialists, ensuring timely appointments and seamless transitions of care
- Scheduled follow-up appointments for patients based on provider recommendations
- Maintained knowledge of HIPAA regulations to ensure compliance in handling sensitive patient information
- Responded to inquiries from patients regarding appointment scheduling, medical records requests, and general information requirements
- Managed a high volume of registrations daily while maintaining attention to detail and accuracy
Northwest Rehabilitation Associates
10.2021 - 02.2022
- Answered multi phone lines, scheduled new patients, verified insurance, and processed patient intake information
- Enter patient information and demographics into the EMR
- Collects co-pays/deductibles if required takes over phone copayments
- Adherers to HIPPA policies and confidentiality regulations
- Addressed patients' complaints investigated concerns and worked with medical staff for solutions
Limestone Correctional Facility, Harvest, AL
Harvest, AL
11.2019 - 06.2021
- Responsible for scheduling all offsite medical appointments for inmates within the respective site, scheduled and coordinated all appointments with the appropriate providers
- Updated and maintained clinic logs and inputs all statistical data for necessary weekly and/or monthly reports
- Retained filing system for patient records, adhering to HIPAA regulations and facilitating easy retrieval of information
- Performed data entry tasks accurately and efficiently while maintaining confidentiality of sensitive patient information
- Ensured all necessary documentation and test results were provided in a timely manner
- Obtained approvals while coordinating scheduling of diagnostic testing for patients as ordered by physicians
Encore Rehab Physical Therapy, Madison, AL
Madison, AL
08.2018 - 07.2019
- Verified patient insurance information and collected co-pays and payments for services rendered
- Collaborated with team members to ensure smooth flow of operations in a fast-paced environment
- Assisted with administrative tasks such as scanning documents, organizing paperwork, and maintaining office supplies inventory
- Handled follow-up visits for patients based on provider recommendations and availability
- Follow HIPAA guidelines when handling sensitive patient information to always maintain confidentiality
United States Navy, Logistician
10.1993 - 10.2013
- Various locations (CA, WA, IL)
Education
Bachelor of Business Administration - Health Services Administration
Strayer University
Huntsville, ALAssociates of Science - Medical Office Management
Virginia College
Huntsville, ALSkills
- Appointment scheduling
- Patient registration
- Customer relationship management
- Records management
- Team collaboration
- Remote office availability
- Organization
- Attention to detail
- Data entry efficiency
Timeline
The Orthopaedic Center
12.2023 - Current
Northwest Rehabilitation Associates
10.2021 - 02.2022
Limestone Correctional Facility, Harvest, AL
11.2019 - 06.2021
Encore Rehab Physical Therapy, Madison, AL
08.2018 - 07.2019
United States Navy, Logistician
10.1993 - 10.2013
Bachelor of Business Administration - Health Services Administration
Strayer University
Associates of Science - Medical Office Management
Virginia College
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