Natalie Menchaca
Oakley,US
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Sutter Easy Bay Medical Foundation- Urgent Care
03.2021 - Current
- Provided compassionate care, addressing concerns and ensuring a positive experience.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely decision making.
- Increased work space safety by meticulously following infection control protocols.
- Utlizied effective listening skills to otained medical history, medication information, symptoms, and allergies.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Promoted office efficiency, coordinating charts, completing forms, and helping diverse needs.
- Performed medical management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies, including emergency situations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Walnut Creek Pediatrics
08.2018 - 03.2021
Medical Assistant
Felicity Pediatrics
06.2018 - 08.2018
Education
Clinical Medical Assisting Certificate -
Contra Costa Medical Career College
Antioch, CA06.2018
Associate of Science - Administration of Justice
Los Medanos College
Pittsburg, CA05.2016
Skills
- Bilingual: English/ Spanish
- BLS certified
- First Aid training
- Basic ambulatory instructions
- Data entry
- Basic typing skills
- Proficient computer skills
- Excellent customer service
- Analyze and interpret data
- Proficient in the use of electronic hardware and software applications
- Attention to detail
- Calm efficient under pressure
- Multi-Line telephone systems
- Provide information and resources
- Explain and train according to policy and procedures
- Multitask efficiently with minimal mistakes
- Train emergent mock drills for new hire staff and students
- Reliable team player
- Compassionate
- Maintaining confidentiality
- Complex Problem-Solving
- Emergency procedures understanding
- Problem-solving abilities
Certification
- NCCT Certification, 1140058, 08/01/22
- Basic Life Support Certification, 04/20/23, 235415844498
References
References and salary history available upon request
Timeline
Certified Medical Assistant
Sutter Easy Bay Medical Foundation- Urgent Care
03.2021 - Current
Medical Assistant
Walnut Creek Pediatrics
08.2018 - 03.2021
Medical Assistant
Felicity Pediatrics
06.2018 - 08.2018
Clinical Medical Assisting Certificate -
Contra Costa Medical Career College
Associate of Science - Administration of Justice
Los Medanos College
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