Natalie Miller
Pensacola
Summary
With a proven track record at Enterprise Mobility, I excel in turning customer challenges into satisfaction. Proficient in using independent decision-making skills and sound judgment to positively impact performance within the team. I demonstrate effective communication and problem-solving abilities, with talent for building rapport and trust. I am seeking to transition into new role where these skills can be applied and further cultivated.
Overview
3
3
years of professional experience
Work History
Manager's Assistant (Airport)
Enterprise Mobility
06.2024 - Current
- Negotiate solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with customers and team.
Assistant Branch Manager
Enteprise Mobility
05.2023 - 06.2024
- Conducted team-building activities, strengthening the relationship in the branch.
- Trained and developed new team members in alignment with Enterprise service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
Manament Trainee
Enteprise Mobility
06.2022 - 05.2023
- Fostered adaptability by learning new processes quickly in dynamic environments.
- Developed strong understanding of company policies by participating in training sessions.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Education
Bachelor of Science - Psychology
Virginia Military Institute
Lexington, VA05-2022
Skills
- Customer service
- Staff training and development
- Active listening
- Conflict resolution
- Emotional awareness
- Group dynamics
Timeline
Manager's Assistant (Airport)
Enterprise Mobility
06.2024 - Current
Assistant Branch Manager
Enteprise Mobility
05.2023 - 06.2024
Manament Trainee
Enteprise Mobility
06.2022 - 05.2023
Bachelor of Science - Psychology
Virginia Military Institute
Similar Profiles
Andrey ChernikovAndrey Chernikov
Sales Manager at Enterprise Holdings Inc/Enterprise MobilitySales Manager at Enterprise Holdings Inc/Enterprise Mobility
Sam CarlisleSam Carlisle
Truck Area Manager at Enterprise MobilityTruck Area Manager at Enterprise Mobility
Kage GroszewskiKage Groszewski
Station Manager at Enterprise MobilityStation Manager at Enterprise Mobility
Emily MigliareseEmily Migliarese
Management Trainee at Enterprise MobilityManagement Trainee at Enterprise Mobility
Kayley WelchKayley Welch
Cashier/Server at VooDoo BBQ & GrillCashier/Server at VooDoo BBQ & Grill