Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Natalie Montalvo

Salem,OR

Summary

Organized and motivated professional with strong time management and organizational skills. Proven ability to enhance company growth through effective multitasking and customer service. Committed to delivering positive customer experiences while adapting to new challenges. Demonstrated history of meeting organizational needs with consistent and efficient practices.

Overview

7
7
years of professional experience

Work History

Field Coach

Champions Before & After School Care
Salem, Oregon
11.2024 - 07.2025
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Established processes to ensure efficient workflow throughout the organization.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Conducted performance reviews for team members.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Provided leadership during times of organizational change or crisis situations.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
  • Provided guidance to team members regarding best practices related to scheduling tasks.
  • Maintained up-to-date records of staff availability, absences, holidays, vacations.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Implemented filing systems to improve document organization and retrieval.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Checked office stock to determine supply levels and maintain inventory.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.

Site Director

Champions Before & After School Care
Salem, Oregon
05.2024 - 07.2025
  • Maintained a clean and organized play area.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Helped develop motor skills through active playtime activities like running, jumping.
  • Collaborated with teachers on special projects such as holiday parties or end-of-year events.
  • Read books aloud to small groups or individual children.
  • Planned field trips to local parks, libraries and other educational places.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.

Archives Assistant

Western Oregon University Admissions Office
Monmouth, OR
09.2022 - 12.2023
  • Organized and labeled documents according to established standards.
  • Provided reference services to patrons in person and via email.
  • Assisted with digitization projects by preparing materials for scanning, quality control, data entry, and post-processing activities.

Assistant Teacher

Child Development Center Western Oregon University
Monmouth, Oregon
05.2021 - 09.2023
  • Observed children's performance, behavior, social development and physical health.
  • Maintained a safe environment for children at all times by adhering to established standards of care.
  • Monitored individual student progress through assessments such as observation checklists and anecdotal records.

Resident Monitor

J Bar J Youth Services
Bend, Oregon
06.2023 - 08.2023
  • Observed students to detect and report unusual behavior.
  • Chaperoned group-sponsored trips and social functions.
  • Monitored students and their whereabouts on the property.
  • Maintained accurate documentation of incidents or unusual occurrences involving residents.
  • Encouraged positive interactions between staff members, families and visitors while maintaining a safe environment.
  • Kept building areas organized, clean and neat.
  • Developed relationships with residents and fellow staff.
  • Monitored and enforced residence hall policies to ensure a safe and secure living environment.

Lead Teacher

Champions Before & After School Care
Redmond, OR
10.2018 - 08.2021
  • Worked effectively in team environments to make the workplace more productive.
  • Managed classroom supplies inventory ensuring adequate materials are available at all times.
  • Supervised outdoor activities such as sports, playground games and field trips.
  • Encouraged creativity through art projects, imaginative play and music activities.
  • Maintained classroom order by enforcing rules set by administration staff.
  • Facilitated small group instruction for targeted learning objectives.
  • Created a safe, clean and stimulating environment for children to learn and grow.

Education

High School Diploma -

Ridgeview High School
Redmond, OR
06-2018

Bachelor of Arts - History

Western Oregon University
Monmouth, OR

Skills

  • Multitasking
  • Problem-Solving
  • Student and faculty communication
  • Behavior Management
  • Skills Development
  • Lesson planning
  • Child supervision
  • Activity organization
  • Safety compliance
  • Family communication
  • Classroom management
  • Positive reinforcement
  • Team collaboration
  • Document organization
  • Problem solving
  • Relationship building
  • Program leadership
  • Site safety

Languages

Spanish
Limited
English
Professional

References

References available upon request.

Timeline

Field Coach

Champions Before & After School Care
11.2024 - 07.2025

Site Director

Champions Before & After School Care
05.2024 - 07.2025

Resident Monitor

J Bar J Youth Services
06.2023 - 08.2023

Archives Assistant

Western Oregon University Admissions Office
09.2022 - 12.2023

Assistant Teacher

Child Development Center Western Oregon University
05.2021 - 09.2023

Lead Teacher

Champions Before & After School Care
10.2018 - 08.2021

High School Diploma -

Ridgeview High School

Bachelor of Arts - History

Western Oregon University