Natalie Moore
Crescent City,FL
Summary
Aspiring teaching professional with solid multitasking, time management and communication skills combined with unwavering devotion to student success. Familiar with different instructional approaches and technology options used in. secondary classrooms.
Overview
4
4
years of professional experience
Work History
Test Scorer
Pearson VUE
02.2024 - 06.2024
- Conducted quality control checks on completed tests to verify scoring accuracy and adherence to established criteria.
- Assisted peers in understanding difficult concepts or questions within assigned subject areas when needed.
- Addressed discrepancies in test scores by collaborating with team members, working towards a unified resolution.
- Participated in regular calibration sessions to align scoring techniques among team members, enhancing overall consistency.
Recruiting and Screening Team
The American Red Cross
05.2022 - 12.2023
- Schedules and conducts volunteer screening interviews and helps volunteers prepare for their interview with the regional department
- Uses Greenhouse ATS and CRM to track potential volunteers' activities and progress status
- Matches volunteers to positions for which they are best suited, by collecting employment information, skills, interest, and availability
- Advise potential volunteers on the numerous resources offered such as job opportunities and intern opportunities
- Provides timely responses, referrals, approvals, and evaluations when requested
- Starts onboarding process by making calls and sending out welcome emails for new volunteers to get started with training for their new volunteer position.
Document Processor
Randstad for K-12 Stride
06.2022 - 10.2022
- Use Salesforce to Process, verify, and maintain information associated with prospective and existing student accounts, student activity and enrollments
- Adhere to the Document Processing guidelines and procedures outlining quality and productivity expectations as well as attendance expectations
- Ensure school guidelines are met for all incoming enrollment documents
- Enter enrollment documents such as transcripts, birth certificates, proof of residency, and immunizations into the student records system.
Independent Customer Sales Agent
LiveOps
06.2020 - 02.2022
- Independent agent contracted with programs to handle calls
- Make outbound calls or answer inbound calls via USB headset using script provided by company
- Explain products or services and products to customers
- Answer questions from customers and transfer calls to appropriate individuals
- Suggest specific products to meet customers' needs.
Education
Master Of Arts (M.A.) - Career and Technical Education
University of Central Florida
Orlando, FL12.2020
Bachelor Of Arts (B.A.) - Interdisciplinary Studies
University of Central Florida
Orlando, FL05.2018
Skills
- Adaptability
- Records Management
- Goal Oriented
- Multitasking
- Active Listening
- Flexibility
- Microsoft Office
- Recruitment
- Critical Thinking
- Testing and Grading
- Documentation And Reporting
Timeline
Test Scorer
Pearson VUE
02.2024 - 06.2024
Document Processor
Randstad for K-12 Stride
06.2022 - 10.2022
Recruiting and Screening Team
The American Red Cross
05.2022 - 12.2023
Independent Customer Sales Agent
LiveOps
06.2020 - 02.2022
Master Of Arts (M.A.) - Career and Technical Education
University of Central Florida
Bachelor Of Arts (B.A.) - Interdisciplinary Studies
University of Central Florida
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