Natural entertainer with passion for working with crowds. Versatile tech-savvy performer with history of engaging and delighting audiences and informal groups. Memorizes scripts, names and company promotions and improvises with ease.
Overview
4
4
years of professional experience
Work History
Test Scorer
Pearson Scoring
Remote
03.2024 - Current
Ensured consistency in grading methods with fellow Test Scorers, leading to more accurate assessment of student performance.
Improved test scoring accuracy through implementation of standardized evaluation processes and guidelines.
Streamlined test scoring process using digital tools and software for enhanced efficiency.
Customer Service Representative
Oak Street Health
Downers Grove, Illinois
07.2023 - 03.2024
Managed customer inquiries through phone and online communication channels.
Educated customers on billing, payment processing, support policies, and procedures to enhance understanding and satisfaction.
Collaborated with team members to enhance service delivery and client satisfaction.
Freelance Event Planner
Treehouse Studios
Atlanta, Georgia
07.2022 - 01.2023
Managed vendor relationships, negotiating contracts and securing essential services.
Assisted in the preparation of budgets and monitored expenses throughout the duration of an event.
Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.